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Senior Hostess

THG (Takara Hospitality Group)
Riyadh, KSA
fulltime
Entry
1 weeks ago
Customer Service ExcellenceGuest RelationsReservations ManagementCommunication SkillsTable ServicePoint of Sale (POS) Systems
Free

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Customer Service ExcellenceGuest RelationsReservations Management
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Company Description

Ziba Restaurant is a well-established Persian dining destination located in San Jose.

Known for its authentic flavors and exceptional ambiance, the restaurant offers a premium culinary experience.

Ziba prides itself on delivering traditional Persian cuisine alongside contemporary dining trends.

With a commitment to quality and hospitality, Ziba provides a welcoming atmosphere for guests from all backgrounds to enjoy.

Role Description

This is a full-time, on-site Senior Hostess role based in Riyadh.

The Senior Hostess will be responsible for greeting guests, managing reservations, and ensuring an excellent dining experience from the moment guests arrive.

Additional responsibilities include coordinating table assignments, managing waitlists, and addressing any guest inquiries with professionalism and a warm demeanor.

As the primary point of contact for incoming guests, the Senior Hostess will play a vital role in representing the quality service and hospitality for which Ziba Restaurant is known.

Qualifications

  • Strong interpersonal skills and the ability to engage positively with guests and team members
  • Proficiency in managing reservations and handling booking systems
  • Excellent communication skills, both verbal and written
  • Exceptional customer service abilities and a proactive approach to meeting guest needs
  • Professional phone etiquette and experience in handling guest inquiries
  • Attention to detail, organization, and multitasking capabilities
  • Previous experience in a hospitality or fine dining environment is a plus
  • Proficiency in English and familiarity with additional languages is an advantage

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