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Senior Global Technical Training & Development Engineer

Illumina
USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Responsibilities:

  • Develop the global training strategy for implementation of new products
  • Design and develop training materials dealing with troubleshooting computer systems, software, and networks and business processes related to a Field Service Engineer
  • Represent commercial training on extended core teams to ensure training needs are addressed and met for execution on deliverables
  • Facilitate training courses for internal customers that typically include technical presentations, demonstrations, hands-on lab exercises, technical Q&A sessions, and student assessments
  • Continuously update course materials to keep pace with rapidly evolving technology and products
  • Author, review, and edit technical documents and presentation
  • All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Requirements:

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
  • BS in Biomedical Engineering, Electrical/Electronics Engineering, Mechanical Engineering, or related degree with knowledge in the biotechnology/biomedical industry is preferred
  • Outstanding presentation and interpersonal skills with the ability to work collaboratively and communicate effectively in a highly matrixed organization
  • Strong project management skills with the ability to work across multiple cross functional teams to execute on training and deliverables for various commercial projects
  • Highly motivated with a team-oriented approach to the work environment
  • Excellent written communication, verbal communication and training skills
  • Strong organization skills, including ability to rapidly balance priorities in a fast-paced environment
  • Familiarity with field optical alignments, fluidics, robotics, electrical/electronics, and/or mechanical systems
  • Clear vision of and commitment to providing outstanding customer service
  • Must be willing to travel up to 20%

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