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Senior Global Technical Training & Development Engineer
Illumina
USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
Full Job Posting
Responsibilities:
- Develop the global training strategy for implementation of new products
- Design and develop training materials dealing with troubleshooting computer systems, software, and networks and business processes related to a Field Service Engineer
- Represent commercial training on extended core teams to ensure training needs are addressed and met for execution on deliverables
- Facilitate training courses for internal customers that typically include technical presentations, demonstrations, hands-on lab exercises, technical Q&A sessions, and student assessments
- Continuously update course materials to keep pace with rapidly evolving technology and products
- Author, review, and edit technical documents and presentation
- All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
Requirements:
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
- BS in Biomedical Engineering, Electrical/Electronics Engineering, Mechanical Engineering, or related degree with knowledge in the biotechnology/biomedical industry is preferred
- Outstanding presentation and interpersonal skills with the ability to work collaboratively and communicate effectively in a highly matrixed organization
- Strong project management skills with the ability to work across multiple cross functional teams to execute on training and deliverables for various commercial projects
- Highly motivated with a team-oriented approach to the work environment
- Excellent written communication, verbal communication and training skills
- Strong organization skills, including ability to rapidly balance priorities in a fast-paced environment
- Familiarity with field optical alignments, fluidics, robotics, electrical/electronics, and/or mechanical systems
- Clear vision of and commitment to providing outstanding customer service
- Must be willing to travel up to 20%
About Illumina
Life Sciences Tools & Diagnostics10080 employeesFounded 1998
Global leader in DNA sequencing and genomic technologies.
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