Senior Finance Analyst -Managed Services Finance Analyst-Abu Dhabi

About This Role

About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Line Of Service Overview Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

Business Unit Overview Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.

How You’ll Contribute As a Senior Finance analyst, you will work across one or more core finance processes, delivering these activities for customers of PwC, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities include but are not limited to:

Accounts Payable

• Complete ownership of accounting and reconciliations; ensures accuracy and timeliness.
• Manages monthly closing financial records and posting of month end information; ensures accuracy of financial statements.
• Prepare monthly and quarterly reporting, as requirement
• Assist accountants and controllers with A/P issues or problems.
• Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment.
• Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA.
• Maintain exception logs for process related exception as and when they occur for knowledge retention.
• Independently perform transactional tasks which support the compliance, planning, and execution of assigned processes.
• Enforce the internal compliance policy and guideline established by the management on their daily operational activities.
• Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines.
• Maintain a tracker of the exceptions and ensure Invoices and queries are balanced taking based on the exception tracker.

Order To Cash

• Identify and rectify unidentified cash and manage end to end process of Cash office reconciliations.
• Identify exceptions in cash office reconciliations and follow up with store for proper closure.
• Report Cash short / Long and send for payroll recovery for amount above threshold as per Policy.
• Work closely with Merchants for credit card settlement issues and charge backs.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Making collection calls to the customers, emailing/faxing invoices, or getting hard copies mailed out to customers as per their requests.
• Solving queries related to cash applications and coordination with customers.
• Extensive knowledge and ability to perform day-to-day operations while maintaining SLA.
• Working as part of the Order to Cash Processing team which will be accountable for the Order to Cash process that starts with customers’ enquiry and involves sales order from customer to delivery and invoicing.
• Determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.
• Record to Report.
• Managing consolidations for multi reporting lines and do heavy reconciliation

What You’ll Bring

• Years of experience: Minimum 3-6 years of professional experience, ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East region
• Education: Bachelor's degree in finance, Business Management / Administration or equivalent master’s degree in finance, Business Management / Administration or equivalent from an accredited university is preferred Certifications in relevant fields (e.g., ACA, ACCA, CIMA, etc.) would be advantageous
• Technical Skills:
• Finance / Accounting processes
• Regional accounting standards and practices
• Financial planning and analysis
• Operational delivery
• ERP systems (e.g., SAP, Microsoft, etc.)
• Excellent communication skills are a must with a good command over written and spoken English & Arabic.
• Strong understanding about P2P or O2C process and related accounting knowledge preferred. Arabic experience.
• Soft Skills:
• Communicate with impact
• Results driven
• Drive organizational excellence
• Language Skills: Proficient in written and spoken English. Arabic is a plus