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Senior Field Technical Engineer

Abbott
Riyadh, KSA
Full-time
Senior
Onsite
Discovered 3 weeks ago
ElectrophysiologyClinical support in the EP labMedical devices and equipment for arrhythmia diagnosis, monitoring, and treatmentDevice and equipment demonstration, setup, testing, and serviceClinical training for physicians and medical personnelSales support and proposal presentation

Full Job Posting

Opportunity

This role is based in the Riyadh field site in Abbott’s Electrophysiology division.

The division develops medical technologies for treating heart disease, including atrial fibrillation.

Clinical support

  • Provide case support inside the EP lab and clinical and technical support on devices and equipment to customers and prospective customers.
  • Respond to customer inquiries and provide effective service and on-site clinical training for physicians and other medical personnel.
  • Demonstrate, set up, test, and service devices and equipment used to diagnose, monitor, manage, and treat arrhythmias.

Sales and regional support

  • Support the EP business in the assigned region and follow account revenue targets and relevant financial metrics.
  • Track inventory and related logistics; support product launches, education, and team certification.
  • Supervise field technical employees and follow up on assigned work.
  • Support sales and marketing personnel with product setup, demonstrations, and sales proposal development and presentation.
  • Develop and maintain professional relationships with physicians and EP lab personnel.

Required qualifications

  • Bachelor’s degree or equivalent in medical sciences.
  • Three to five years of relevant experience.
  • English and Arabic language skills.
  • Working knowledge of business concepts, procedures, and practices; ability to work in a quality-system environment.
  • General knowledge of technical alternatives and their impact on the systems environment.
  • Strong communication and interpersonal skills, discipline, flexibility, and ability to work with a team.

Scope and work approach

May lead well-defined projects, provides guidance to less experienced staff, and works with influence at peer level and occasionally at first levels of management.

Plans and prioritizes daily work to meet established schedules and exercises judgment within defined procedures and authority.

Errors or failure to perform adequately may cause delays, require additional resources, or result in regulatory noncompliance.

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