teamtailor
Senior Field Engineer
Hadean
London, GBR
Senior
Onsite
Discovered 1 weeks ago
Full Job Posting
Key Responsibilities:
- Lead complex customer engagements from technical discovery and solution design through integration, deployment and ongoing delivery.
- Design and own solution architectures, including integration points, data flows, infrastructure requirements and security considerations.
- Act as a senior technical point of contact for customers, developing a strong understanding of their technical and operational requirements.
- Lead Hadean’s technical delivery during customer deployments, military exercises and field experimentation.
- Coordinate delivery across Hadean and customer teams, identifying dependencies and risks and driving actions through to resolution.
- Work with Product and Engineering to translate field experience into actionable feedback and identify recurring requirements that should be productised.
- Lead and contribute to technical solutioning for bids, RFPs, ITTs and other defence procurement opportunities.
- Build reusable delivery assets, including reference architectures, integration patterns, deployment guides and customer training materials.
- Mentor other Field Engineers through technical reviews, knowledge sharing and hands-on guidance.
- Improve Field Engineering processes, standards and ways of working as the team and customer portfolio scale.
- Where required, undertake hands-on software engineering to solve customer problems and support successful delivery.
- Skills required:
- Strong software engineering fundamentals and hands-on experience working with complex technical systems.
- Experience designing, integrating and deploying software across multiple systems and environments.
- Strong knowledge of networking, infrastructure, systems integration, and software installation and configuration.
- Experience producing technical architecture and design documentation, such as HLDs, LLDs and interface specifications.
- Experience delivering technology directly with customers in Field Engineering, Solutions Engineering, Forward Deployed Engineering or a comparable role.
- Ability to take technical work from requirements and architecture through to integration and successful deployment.
- Experience working in defence, national security, intelligence or another complex and operationally constrained environment is highly desirable.
- Experience with military systems, geospatial technologies, secure or classified environments, simulation, Command & Control or distributed systems would be advantageous.
- Job Benefits
- We make Hadean an awesome place to work with competitive benefits...
- Hybrid working with 1 day per week in our fantastic office in Shoreditch, London
- Private Health Insurance
- Enhanced pension scheme
- Enhanced parental leave
- 3 extra days off at Christmas (on top of our standard 25)
- L&D budget
- Regularly scheduled socials
- Share options
- A Place For Everyone
- We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients.
Qualifications
- You are a seasoned engineer who enjoys being close to both the technology and the customer.
- You are proactive and outcome-oriented, able to understand what a customer is trying to achieve and work out what needs to happen to get them there.
- You communicate clearly and calmly, whether you are working with engineers or briefing military and government stakeholders.
- You are collaborative by default. You bring the right people together, share knowledge and build repeatable approaches rather than relying on individual heroics.
- You are comfortable operating with ambiguity and changing priorities, while bringing enough structure to keep complex work moving.
- You have strong judgement and know when to solve something yourself, when to involve others, and when a recurring customer problem needs a more scalable solution.
- Lead complex customer engagements from technical discovery and solution design through integration, deployment and ongoing delivery.
- Design and own solution architectures, including integration points, data flows, infrastructure requirements and security considerations.
- Act as a senior technical point of contact for customers, developing a strong understanding of their technical and operational requirements.
- Lead Hadean’s technical delivery during customer deployments, military exercises and field experimentation.
- Coordinate delivery across Hadean and customer teams, identifying dependencies and risks and driving actions through to resolution.
- Work with Product and Engineering to translate field experience into actionable feedback and identify recurring requirements that should be productised.
- Lead and contribute to technical solutioning for bids, RFPs, ITTs and other defence procurement opportunities.
- Build reusable delivery assets, including reference architectures, integration patterns, deployment guides and customer training materials.
- Mentor other Field Engineers through technical reviews, knowledge sharing and hands-on guidance.
- Improve Field Engineering processes, standards and ways of working as the team and customer portfolio scale.
- Where required, undertake hands-on software engineering to solve customer problems and support successful delivery.
- Strong software engineering fundamentals and hands-on experience working with complex technical systems.
- Experience designing, integrating and deploying software across multiple systems and environments.
- Strong knowledge of networking, infrastructure, systems integration, and software installation and configuration.
- Experience producing technical architecture and design documentation, such as HLDs, LLDs and interface specifications.
- Experience delivering technology directly with customers in Field Engineering, Solutions Engineering, Forward Deployed Engineering or a comparable role.
- Ability to take technical work from requirements and architecture through to integration and successful deployment.
- Experience working in defence, national security, intelligence or another complex and operationally constrained environment is highly desirable.
- Experience with military systems, geospatial technologies, secure or classified environments, simulation, Command & Control or distributed systems would be advantageous.
- Job Benefits
- We make Hadean an awesome place to work with competitive benefits...
- Hybrid working with 1 day per week in our fantastic office in Shoreditch, London
- Private Health Insurance
- Enhanced pension scheme
- Enhanced parental leave
- 3 extra days off at Christmas (on top of our standard 25)
- L&D budget
- Regularly scheduled socials
- Share options
- A Place For Everyone
- We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients.
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