Senior Ethics & Compliance Strategic Program Manager

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

We seek a strategic and detail-oriented Senior Ethics & Compliance Programs Manager to lead the design, development, and implementation of innovative compliance processes across our Ethics & Compliance function. This role is pivotal in transforming key compliance controls, with a strong focus on ABAC & Export Compliance, through process optimization, technology enablement, and cross-functional collaboration. You will work with E & C subject matter experts to architect comprehensive compliance solutions that leverage ServiceNow and AI capabilities to build a state-of-the-art compliance controls and processes.

7+ years of project management experience, with demonstrated success managing complex, cross-functional initiatives

Working foundational knowledge of Code of Ethics and Compliance topics such as conflicts of interest, gifts and hospitality, anti-corruption/FCPA, Trade Compliance, data privacy, and related compliance domains

Proven ability to partner effectively across organizations, building consensus among diverse stakeholder groups

Experience with process design, business process optimization, or workflow automation

Demonstrated capability to translate compliance and business requirements into technical solutions

Strong written and verbal communication skills, with ability to explain complex compliance concepts to technical and non-technical audiences

Project management proficiency and familiarity with PM tools and methodologies

Strategic thinking and long-term planning capability

Problem-solving and analytical skills

Change management and stakeholder engagement

Technical acumen without necessarily being a technologist

Attention to detail coupled with big-picture perspective

Leadership and influence without direct authority

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.