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Senior Engineering Manager Twilio’s Conversational Agents

Twilio
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 207200-304600 yearly / year
Discovered 1 months ago

Full Job Posting

  • Lead the engineering strategy and execution for enabling customer AI agents to securely and reliably consume Twilio platform capabilities.
  • Build and scale systems that power the connections between AI agents and the Twilio platform.
  • Collaborate across product, platform, security, and go-to-market teams to identify high-impact use cases and deliver production-ready solutions to our customers.
  • Cultivate a high-performing engineering team by hiring, mentoring, and developing managers and engineers across a rapidly evolving technical space.
  • Drive operational excellence by establishing clear metrics, performing roadmap planning, and ensuring reliability, compliance, and continuous improvement.
  • Acquire new technical skills and knowledge in a fast-paced, high-delivery environment. There will be a steep learning curve to this job, you should be comfortable diving in the deep end and creating clarity for yourself.
  • 5+ years hands on experience as an engineer writing production-grade code in a modern programming language (language agnostic)
  • 3+ years of experience directly supervising teams of engineers across different disciplines.
  • Experience fostering a culture of technical excellence and guiding a team through technical design decisions
  • Proven track record of shipping products to production, testing ideas early with customers and iterating rapidly on their feedback.
  • Strong customer focus, our feedback loop with customers will be very tight
  • Excellent written and verbal communication skills. Our ideas will only be as good as our ability to share them.
  • Passion for emerging technologies and staying up to date on their latest developments
  • Experience building a product from idea to product market fit (zero to one).
  • Experience leading the development of products or features which leverage LLMs
  • Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200.00 - 259,000.00.
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360.00 - 274,200.00
  • Based in the San Francisco Bay area, California: $243,680.00 - 304,600.00

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