Senior Engineer - Vmware Workspace ONE

Job Description

Senior Engineer - Vmware Workspace ONE

Others, Ar Riyāḍ

Job Summary

The Sr Engineer in Support and Operations plays a critical role in ensuring the effective maintenance and enhancement of VMware Workspace ONE solutions. This position focuses on troubleshooting, client support, and the development of high-quality technical documentation, all while adhering to project timelines and quality standards. The role demands a proactive approach to problem-solving and a commitment to delivering exceptional service to clients.

Key Responsibilities

Maintain And Enhance Vmware Workspace One Features By Troubleshooting Bugs, Resolving Ad-Hoc Requests, And Implementing New Developments Based On Business Requirements And Input From Functional And Technical Teams.
Provide Exceptional Client Support By Monitoring Requirements, Presenting Data, Resolving Tickets, And Managing Day-To-Day Support Activities To Ensure Timely Delivery Of Tasks While Meeting Quality Standards.
Develop And Maintain Documentation Related To Enhancements, Ensuring Compliance With Cmmi Standards And Addressing Client Requirements Effectively.
Offer Technical Guidance And Mentorship To Junior Developers, Fostering Their Growth And Contributing To The Overall Skill Development Within The Team.

Skill Requirements

Proficient In Vmware Workspace One, With A Solid Understanding Of Its Deployment And Management.
Strong Troubleshooting Skills And The Ability To Resolve Technical Issues Efficiently.
Familiarity With Cmmi Documentation And Processes.
Excellent Communication Skills For Effective Client Interaction And Team Collaboration.
Basic Knowledge Of Scripting And Automation Tools Related To Support Processes.

Other Requirements

Vmware Certified Professional (Vcp) Certification Is Optional But Valuable

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.