Senior Engineer - Service Sales
Skills
About This Role
Responsibilities
- Develop and implement sales strategies and tactics to target specific market segments and customer needs.
- Conduct market research to identify potential modernization opportunities and industry trends.
- Build and maintain strong relationships with key decision-makers in the target market.
- Assists in developing and maintaining effective sales processes and tools.
- Generate leads and develop sales pipelines through prospecting, networking, and cold calling
- Checking the customer portals for enquiries
- Coordinate with manufacturer for the requirements
- Involve management right time to secure the project when required
- Book the orders by following the procurement process
- Manages the day-to-day administrative tasks of the service sales department, including managing customer correspondence, and preparing sales reports.
- Coordinates sales activities and ensures timely delivery of sales materials and proposals.
- Provides excellent customer service by responding to inquiries, resolving issues, and building strong customer relationships.
- Negotiate contracts and close sales deals. * Prepare sales presentations, sample boards and proposals.
- Coordinates with other departments (e.g., production, shipping) to ensure timely order fulfillment.
- Maintains accurate and up-to-date customer and sales data - CRM.
- Regular check on Ventures Online to identify leads for salespeople.
- Collaborate effectively with internal teams, including engineering, operations, and project management, to ensure successful project execution.
- Mentor and train junior sales representatives.
- Identifies opportunities for process improvement within the sales department and implements solutions.
- Stays updated on industry trends and best practices.
- Provides input on product development and marketing initiatives.
Qualifications
- Bachelor's degree in engineering or MBA in the related field preferred.
- Proficiency in relevant software applications (CRM, ERP, Microsoft Office Suite).
- Minimum of 8-10 year's service sales experience.
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