Senior Engineer II - SRE (AI-First)

Mandatory Skills

• Production on-call ownership: You've held the pager for a SaaS platform, led incidents end-to-end, and written the postmortems.
• SLO practice, not SLO vocabulary: You've defined SLIs and SLOs for real services and can describe a decision and an error budget changed.
• Kubernetes in production: Deep, hands-on day-2 operation and troubleshooting of EKS — scheduling, autoscaling, resource management, add-ons — not just deploying onto it.
• Helm depth: You've written charts and libraries that other teams depend on, with tests and CI behind them.
• CI/CD engineering: You've built and owned pipelines at scale, not just consumed them — and you can talk about what you did to make them fast and trustworthy.
• Release engineering judgement: Practical experience with progressive delivery and rollback — Argo CD, Flux, or equivalent.
• Observability: Hands-on with Datadog or equivalent — you've built the monitors and dashboards, not just read them.
• Systems fundamentals: Strong Linux, load balancing, and application clustering; you can debug from logs, stack traces, and core dumps.
• Demonstrated AI-assisted workflow: Show us something you built — an agent or MCP integration, a prompt/context library your team uses, an AI-assisted review or incident workflow — and tell us where you decided not to use it.
• Works well across a boundary: You've operated in a model where some remediation needs another team, and you know how to make that fast rather than resentful.
• What Do We Offer?
• Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.
• Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no ahole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.
• Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!
• One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining...
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