Senior Engineer, Digital Collaboration & Messaging (Teams & Slack)

Preferred Qualifications

• Hands-on experience administering, engineering, or governing Slack in an enterprise environment.
• Experience with Slack Enterprise Grid, enterprise applications, integrations, access controls, or platform governance.
• Microsoft 365, Teams, Power Platform, or related Microsoft certifications.
• Microsoft Power Platform certifications such as Power Platform Functional Consultant, Developer, or Solution Architect credentials.
• Slack administration or Slack Certified Administrator experience/certification.
• Experience with Microsoft Entra ID and Conditional Access.
• Experience with Dataverse, custom connectors, on-premises data gateways, or other Power Platform integration capabilities.
• Experience implementing Power Platform Center of Excellence capabilities or similar enterprise governance models.
• Experience implementing Power Platform Data Loss Prevention policies and enterprise governance controls.
• Experience with Microsoft Purview, retention, eDiscovery, information protection, or related compliance technologies.
• Experience supporting mergers, acquisitions, tenant-to-tenant migrations, or large-scale platform migrations.
• Experience with enterprise application integrations and API-based automation.
• Experience working within a global enterprise and with managed service providers.
• Familiarity with ITIL practices including Incident, Problem, Change, and Configuration Management.

About Kroll

Qualifications

• 5+ years of experience supporting and engineering enterprise messaging, productivity, automation, or Microsoft 365 platforms, including advanced engineering experience.
• Strong hands-on experience administering and engineering Microsoft Teams in a medium-to-large enterprise environment.
• Strong understanding of Microsoft 365 architecture and the relationships among Teams, Power Platform, Entra ID, and other Microsoft 365 services.
• Hands-on experience with Microsoft Power Platform, particularly Power Apps and Power Automate.
• Experience designing, developing, supporting, or governing enterprise Power Apps and Power Automate solutions.
• Experience designing and implementing Teams policies, external access, guest access, federation, application controls, and governance.
• Experience with Power Platform environment management, connectors, security, application lifecycle management, and governance.
• Experience developing automation using PowerShell, Microsoft Graph, REST APIs, Power Automate, or similar technologies.
• Strong understanding of enterprise identity, authentication, SSO, access management, and security concepts.
• Experience troubleshooting complex platform, authentication, application, integration, workflow, and configuration issues.
• Experience working with enterprise security, compliance, and data-governance requirements.
• Experience performing root-cause analysis and resolving complex technical problems.
• Experience working within enterprise Incident, Problem, and Change Management processes.
• Strong technical documentation and communication skills.
• Ability to independently investigate technical issues and work across multiple technical teams to drive resolution.