Senior Document controller

Company Description:

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description:

We are seeking an experienced and detail-oriented Senior Document Controller to join our organization in Riyadh, Saudi Arabia. In this pivotal role, you will serve as a subject matter expert and technical leader for document control operations and systems, driving excellence across complex programs and enterprise-wide initiatives. You will ensure compliance with document control standards, oversee comprehensive document management processes, support system administration, and provide strategic guidance to project teams and stakeholders. This position is essential to maintaining document integrity, supporting audit readiness, and fostering continuous improvement across our organization.

• Serve as a senior-level subject matter expert for document control systems, processes, and standards, providing strategic direction and best practice guidance across the organization
• Mentor, coach, and provide technical support to Document Controllers, Program Analysts, and project teams, fostering a culture of accuracy and accountability
• Act as a system administrator or power user for enterprise Document Control Systems, managing configuration, user permissions, workflows, and troubleshooting to optimize system performance
• Lead enterprise document control initiatives, including system rollout, enhancements, adoption strategies, and change management efforts
• Oversee document intake, processing, distribution, storage, and archival activities while ensuring strict compliance with standards, contractual requirements, and regulatory obligations
• Enforce adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards across all projects
• Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems
• Support audit readiness efforts by ensuring documentation is complete, traceable, properly maintained, and readily available for inspection
• Participate in the procurement, deployment, configuration, and optimization of enterprise-wide Document Control Systems
• Define system requirements, workflows, user roles, and reporting capabilities in collaboration with IT and business stakeholders
• Identify system gaps, risks, and improvement opportunities; recommend and implement enhancements to increase efficiency and data integrity
• Develop and maintain comprehensive process maps, standard operating procedures (SOPs), desk manuals, and system user guides
• Monitor and analyze document control performance metrics, workload trends, and compliance indicators to drive operational excellence
• Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance
• Support risk identification and mitigation by maintaining document control risk logs and issue trackers
• Prepare detailed summaries, reports, and briefings for leadership regarding document control performance, system adoption, and strategic recommendations
• Serve as the primary point of contact for document control matters with internal staff, consultants, contractors, and external partners
• Coordinate closely with project teams, IT departments, Business Analysts, procurement, and compliance staff to address document control needs
• Provide comprehensive training, onboarding, and ongoing support to users of document control systems
• Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency across the organization
• Support special projects, enterprise initiatives, and strategic priorities as assigned by leadership

Qualifications:

Minimum Requirements:

• Bachelor's degree (BA/BS) in a relevant field plus 8 years of professional experience in document control, or demonstrated equivalency of experience and education
• Proven 10 Years of experience performing document control functions on complex programs or capital projects
• Strong proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms
• Demonstrated experience supporting or administering an enterprise-wide Document Control System as a system administrator or subject matter expert
• Excellent organizational, analytical, and communication skills with the ability to manage multiple priorities effectively
• Strong knowledge of document management systems, document control standards, and compliance requirements

Preferred Requirements:

• Experience on at least two projects of similar scope and complexity, preferably within large infrastructure, transportation, or public-sector programs
• Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent credential
• Proven experience developing SOPs, workflows, process maps, and comprehensive training materials
• Demonstrated ability to work independently and collaboratively with multidisciplinary teams
• Familiarity with audit processes, regulatory compliance frameworks, and document retention requirements
• Experience supporting system implementation, change management initiatives, or enterprise process improvement programs
• Strong leadership and mentoring capabilities with experience coaching and developing team members
• Excellent problem-solving abilities and demonstrated resilience in managing complex, high-pressure situations
• Experience in risk identification, mitigation strategies, and performance metrics reporting
• Proven stakeholder management skills and ability to communicate effectively with diverse audiences
• Experience with training delivery and knowledge transfer initiatives

Additional Information:

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.