{bc}
Apply
gem

Senior Director, Tech & Product Operations

Fetch
Remote, USA
Full-time
Senior Level
Remote
Discovered 1 months ago

Full Job Posting

Portfolio Governance & Strategic Planning

  • Drive Product & Tech Planning: Partner with the CTO, CPO, StratOps, Finance, People Experience, and Product & Technology leaders to drive leadership inputs, resource allocation, and opex decisions through annual and quarterly planning.
  • Own the CPO/CTO Executive Cadence: Run the leadership rhythms specific to the Offices of the CPO and CTO, including leadership team cadences, executive reviews, Product & Tech All-Hands, and follow-through on executive decisions and commitments.
  • Maintain Top-Down Visibility: Maintain a clear executive view of portfolio health, product outcomes, deliverable milestones, ROI, risks, and decisions requiring CPO/CTO attention across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering.
  • Balance Tech Debt & Innovation: Establish clear frameworks to evaluate trade-offs between core platform investments, maintenance, and long-term strategic bets.

Proactive Leverage & Strategic Execution

  • Expand Executive Reach: Act as the primary point of contact to intercept issues and keep CTO and CPO priorities moving forward.
  • Drive Key Strategic Initiatives: Lead critical cross-functional Product and Technology initiatives from initial framing through execution, ensuring clear accountability across participating teams.
  • Enforce Accountability: Establish delegation frameworks across Product and Technology leaders, track executive commitments and decisions, and ensure issues are resolved or escalated quickly.

Decision Velocity & Cross-Functional Alignment

  • Frame High-Stakes Decisions: Synthesize complex product, technical, and business decisions into clear recommendations to accelerate executive decision-making.
  • Accelerate Cross-Functional Execution: Partner across Product, Engineering, Finance, Legal, and People to resolve cross-functional blockers, align stakeholders, and accelerate execution of major initiatives.
  • Proxy for the CTO and CPO: Represent the Product and Technology organizations in planning, board preparation, executive reviews, and strategic forums with both technical and product credibility.

Ai Strategy & Technical Productivity

  • Operationalize AI Tooling: Work with Product, AI/ML, and Platform leaders to evaluate and embed modern AI tools across the product development lifecycle to improve team velocity and product delivery.
  • Evolve How We Build: Shape operating models, execution cadences, and cross-functional collaboration across Product and Engineering to reflect modern, AI-first product development.
  • Proven Senior Leadership: 12+ years of experience across technology strategy, BizOps, product/technology leadership, or management consulting in high-growth tech scale-ups.
  • Technical & Product Fluency: Deep domain familiarity across software engineering, AI/ML, cloud infrastructure, and platform architecture, allowing you to engage credibly with VPs, Principal Engineers, and Product leaders on complex investment trade-offs.
  • Executive Leverage & Proactive Ownership: A track record of acting as a force multiplier for executive leaders, anticipating risks early and structuring accountability frameworks across Product and Technology leadership teams.
  • Portfolio & Strategic Governance: Demonstrated success designing portfolio reviews, capital/resource allocation models, and operating cadences that connect technology investments directly to business KPIs.
  • Cross-Functional Influence: Exceptional executive presence and communication skills, with the proven ability to align diverse stakeholders (Product, Finance, Legal, People) and drive execution without relying on formal authority.
  • Maximized Executive Focus: The CTO and CPO focus almost entirely on long-term technology strategy, product strategy, customer outcomes, innovation, and executive leadership while you remove operational friction, drive cross-functional alignment, and ensure disciplined execution across Product & Technology.
  • Accelerated Decision Velocity: Major architectural, trade-off, and resource decisions move cleanly through the pipeline because options, trade-offs, and recommendations are pre-framed before reaching leadership.
  • Full Tech Portfolio Visibility: Technology investments across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering are clearly mapped to business outcomes, budget tracking, and delivery timelines with no surprise gaps.
  • Proactive Risk Neutralization: Cross-team dependencies, resource bottlenecks, and delivery risks are identified and resolved at the leadership level long before impacting release cadences or requiring executive intervention.
  • Measurable AI Productivity: Technology teams actively adopt AI development toolchains, driving continuous, observable improvements in developer throughput, code quality, and delivery speed.
  • Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Fetch

Consumer Public Relations Senior Manager

, USA

Discovered 3 days agoFull-time

Senior ML Operations Engineer II - Ads Platform

, USA

Discovered 3 days agoFull-time

Staff Software Engineer, Audiences

, USA

Discovered 4 days agoFull-time

Senior Data Scientist II, Core & Agentic Automation

, CAN

Discovered 4 days agoFull-time

Staff Data Scientist, Rewarded Apps

, CAN

Discovered 5 days agoFull-time

Ad Operations Coordinator

, USA

Discovered 5 days agoFull-time

Principal Software Engineer, Data Products

, USA

Discovered 5 days agoFull-time

Senior ML Operations Engineer II - Monetization

, USA

Discovered 5 days agoFull-time