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Senior Director, Strategy and Insights

Neptune Retail Solutions
Jersey City, USA
Full-time
Senior · 10+ years experience
Onsite
Discovered 1 weeks ago
excellooker

Full Job Posting

Key Responsibilities

  • Client Portfolio Ownership & Sales Partnership
  • Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners.
  • Build strong, consultative relationships with Sales, Data Science, Product and client stakeholders.
  • Support new business development, client retention, renewals, quarterly business reviews, and strategic planning initiatives.
  • Translate business challenges into analytic solutions that drive measurable client value and revenue growth.
  • Lead development and presentation of executive-level insights, business reviews, and strategic recommendations.
  • Identify opportunities to expand Neptune's relationship with clients through innovative analytics and thought leadership.
  • Act as a trusted advisor on digital incentives strategy, measurement, consumer behavior, and promotional effectiveness.
  • Partner closely with Sales leadership to prioritize opportunities, address client needs, and drive growth within assigned accounts.
  • People Leadership & Team Development
  • Lead, coach, and develop a team of insights professionals, providing ongoing support and guidance on all projects.
  • Manage team workloads, project prioritization, staffing plans, and resource allocation to ensure successful delivery.
  • Review and elevate team deliverables to ensure analytical rigor, insight quality, and executive-ready storytelling.
  • Establish best practices, processes, and quality standards that improve team effectiveness and scalability.
  • Support hiring, onboarding, and succession planning efforts to build a high-performing organization.
  • Hands-On Analytics & Insight Development
  • Personally lead complex analyses using Neptune proprietary data assets, retailer data, consumer data, and third-party datasets.
  • Mine, manipulate, and analyze large data sets to uncover trends, opportunities, and performance drivers.
  • Develop compelling narratives that connect analytics to business outcomes and strategic opportunities.
  • Design and implement measurement frameworks, KPIs, scorecards, dashboards, and reporting methodologies.
  • Identify opportunities to improve methodologies, automate processes, and create innovative analytics offerings.
  • Stay current on industry trends, retailer media networks, digital promotions, loyalty programs, and emerging measurement practices.

Qualifications

  • 10+ years of experience in a related role having worked directly or indirectly with a Consumer Packaged Goods (CPG) company or a Retailer with 6+ years in a managerial/leadership capacity and prior experience at the Director level.
  • Bachelor's Degree in Marketing, Business Analytics, Data Science or related field or equivalent experience.
  • Ability to digest large datasets into actionable insights. Familiar with data manipulation software (i.e. Looker, MicroStrategy, etc.)
  • Proven success with client leadership including strategic needs assessment, consultative delivery, and relationship building that lead to organic renewal and expansion.
  • Demonstrated ability to lead, mentor, and coach team(s) on developing lasting customer relationships; act as leadership advisor to other managers and directors.
  • Proficiency in Microsoft Excel, Word, and PowerPoint.
  • Strong problem-solving, and data interpretation skills.
  • Excellent attention to detail and organizational skills.
  • Ability to take initiative and follow through on assignments independently.
  • Strong written and verbal communication skills.
  • Ability to listen actively, understand stakeholder needs, and provide clear, helpful guidance.
  • Comfortable working in a fast-paced, deadline-oriented environment.
  • Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future.
  • Applicant Privacy Notice
  • Neptune Retail Solutions is an Equal Opportunity Employer

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