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Senior Director - Solutions

Sagility
Bengaluru, IND
Full-time
Senior
Remote
Discovered 3 weeks ago

Full Job Posting

Key Responsibilities

  • Solution Leadership & Client Engagement
  • Serve as a trusted client-facing solutions partner, translating complex business challenges into scalable, transformation-led solutions.
  • Lead discovery sessions, client workshops, and executive presentations across the sales lifecycle.
  • Design and deliver BPaaS, operational, and digital/automation-led solutions across healthcare payer, provider value chains & Managed services.
  • Conduct onsite and virtual assessments to define problem statements and align solutions with measurable outcomes.
  • Ensure seamless transition of solutions from sales to delivery teams.
  • Solution Design & Domain Expertise
  • Architect end-to-end, outcome-driven solutions leveraging platforms, technology, and optimized operating models.
  • Apply deep domain expertise in U.S. healthcare back-office and RCM operations.
  • Integrate automation, analytics, and digital capabilities into solution frameworks.
  • Collaborate with cross-functional teams including technology, operations, WFM, SMEs, and automation specialists.
  • Strategy & Go-To-Market (GTM)
  • Contribute to and shape GTM strategies aligned with market trends and competitive positioning.
  • Partner with sales and finance teams to develop commercially viable and competitive pricing models.
  • Support RFP responses, proposals, client pitches, and marketing initiatives.
  • Drive internal alignment to scale and replicate successful solution offerings.
  • Cross-Functional Collaboration
  • Build strong partnerships across operations, HR, L&D, technology, and client stakeholders.
  • Align on delivery models, timelines, implementation strategies, and ROI expectations.
  • Identify capability gaps and drive continuous improvement in solution development and execution.
  • Governance, Analytics & Performance Management
  • Establish robust governance frameworks, reporting structures, and quality benchmarks.
  • Drive data-led decision-making through continuous performance evaluation and insights.
  • Monitor solution effectiveness, delivery quality, and business outcomes to ensure sustained value realization.
  • Commercial & Solution Ownership
  • Develop comprehensive cost models and pricing constructs (FTE-based, transaction-based, outcome-based, PMPM, and managed services).
  • Define delivery strategy including location planning, resource modeling, and financial estimates.
  • Collaborate with finance, legal, and delivery teams to finalize solution constructs and contracts.
  • Drive executive alignment and secure approvals for proposed solutions.
  • Key Competencies
  • Strong business acumen with a focus on outcomes, profitability, and client value
  • Deep understanding of global delivery and offshore models
  • High level of customer-centricity and executive presence
  • Strong analytical, problem-solving, and communication skills, with exposure to AI-driven reporting, dashboards, and presentations.
  • Proven ability to influence stakeholders and close large, complex deals
  • Innovative mindset with a focus on digital transformation and automation
  • BangaloreIndia

Location:

  • BangaloreIndia

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