Senior Digital Analyst

The role

What you’ll do

• Analyse customer behaviour across digital channels and present insight through conversations, deep-dive packs, or self-serve dashboards, with commentary and recommendations.
• Develop reporting and processes through automation and optimisation, and adopt emerging technologies and best practices.
• Own stakeholder relationships across digital, ecommerce, and analytics teams; prioritise backlog delivery and support accurate, timely data capture.
• Translate stakeholder strategy and goals into clear analytical requirements and ensure they are followed through into action.
• Champion analytics and self-service by educating, coaching, and training colleagues to use reporting, tools, and data in day-to-day work.
• Take ownership of personal development and support the development and training of others.

Who you are

• Experienced with Adobe Analytics and able to adapt quickly to new technologies.
• Familiarity with data visualisation tools such as Tableau, QlikView, Microsoft Power BI, or MicroStrategy is useful but not essential.
• An interest in coding languages such as SQL, Python, R, or VBA.
• Creative and logical problem-solver with strong communication skills and the ability to explain technical concepts to non-technical audiences.
• Self-starting and organised, able to prioritise work and collaborate in a fast-paced environment.
• Interested in digital, retail, and fashion; adaptable and committed to development and creating value from data.

Benefits

• Staff discount and friends and family discounts, reward platform offers, pension, and life assurance.
• Virtual GP access, enhanced family leave, and options to buy additional holiday.
• Birthday leave, season ticket loans, Cycle2Work, and access to partner charities.

About New Look

Application

• Applicants are asked to submit a CV in a simple format such as Microsoft Word.