Senior DevOps Engineer, Observability
Key Skills for This Role
Full Job Posting
Responsibilities
- Design, build, and maintain infrastructure systems supporting NetBox Labs’ SaaS and On-Premise engineering needs.
- Operate and optimize AWS and other cloud infrastructure with a focus on cost efficiency, security, and performance.
- Contribute to internal platform tooling, CI/CD automation (GitHub Actions), and developer self-service capabilities.
- Enhance observability and incident response systems, including monitoring, alerting, and SLOs.
- Collaborate with stream-aligned product teams to understand their needs and continuously improve internal platforms.
- Help enforce and improve security and compliance standards, including SOC 2 controls.
- Contribute to documentation, onboarding materials, and internal support processes.
- Participate in on-call rotation
Requirements
- 5+ years of experience in DevOps, SRE, or platform engineering roles.
- 2+ years of experience at a B2B software startup.
- Strong experience with AWS (EC2, VPC, IAM, RDS, etc.) especially EKS/Kubernetes and infrastructure-as-code (Terraform, Helm).
- Experience with CI/CD pipelines and automation tooling—ideally GitHub Actions.
- Familiarity with observability tools like Prometheus, Grafana, Mimir, Loki, or similar.
- Proficiency in Python, Go, or shell scripting.
- Comfortable operating in a fast-paced, ambiguous startup environment.
- Strong communication and documentation skills.
- Experience with Change Data Capture (CDC) and event streaming systems OR experience with scaling large, multi-tenant observability systems including ingest, analysis and alerting.
Nice to Have
Experience working in a SOC 2 compliant or security-focused environment.
Experience with MQTT, AMQP and other messaging technologies
Familiarity with the NetBox ecosystem or network automation tooling.
Open-source experience or contributions.
Experience with AI tools (e.g. Copilot, ChatGPT, Cursor)
About NetBox Labs:
NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.
NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.
NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
Our culture and values:
We own and solve problems with high attention to detail.
Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
We prioritize simplicity and think twice before adding complexity
Clear communication helps keep our team aligned and collaborating smoothly.
NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.
About NetBox Labs
Private software company providing open-source-driven network automation and infrastructure observability tools for enterprises.
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