Senior Designer

Design across the full Jeeves platform, from mobile to desktop, with a focus on our core card, payments, and spend management flows

Own projects end to end: framing the problem, exploring solutions, shipping with engineering, and measuring outcomes

Elevate the craft and consistency of the core product experience — identify UX debt and drive a plan to pay it down

Promote the product vision through design exploration, documentation, and presentations to leadership

Use AI tools throughout your workflow — generative exploration, AI prototyping, and LLM-assisted copy and documentation — to test more directions faster without sacrificing craft

Apply payments and fintech domain expertise to design for real-world financial complexity, including AI-powered product experiences within Jeeves (intelligent expense review, automation, insights)

Use and extend Jeeves’s existing design system and standards

Identify gaps and inconsistencies across product surfaces — using AI tooling to audit at scale — and drive systematic fixes

Establish design principles and patterns that other designers and engineers can build on, including patterns for AI-driven features (confidence, explainability, human review)

Plan and run your own research — including personally recruiting participants when needed

Use AI to accelerate research synthesis and analysis — while keeping human judgment on what customers actually need

Validate design decisions with customers before and after shipping

Advocate the customer perspective across Jeeves, grounded in evidence

Partner daily with product managers, engineers, UX researchers, and product marketers

Create and collaborate on the product vision with core product leadership, reporting directly into it

Influence design practices and team operations within a distributed, global team — including how the design team adopts AI in its workflows

Participate in cross-functional interviews and help raise the design bar in hiring

5+ years of professional product design experience, with senior-level scope on multiple high-impact projects you were directly responsible for

Experience designing for fintech, payments, or financial services products

A portfolio demonstrating end-to-end ownership: problem framing, exploration, shipped outcomes — not just final screens

Demonstrated ability to drive projects forward independently in ambiguous environments, without heavy direction

Working fluency with AI tools in your design process — demonstrated by how you actually use them today for exploration, prototyping, research synthesis, or documentation (be ready to show this, not just name tools)

Experience working within and improving design systems at scale

Hands-on research experience, including recruiting your own participants and synthesizing findings into design decisions

Track record of close collaboration with PM and Engineering through to shipped product

Professional working proficiency in English

Deep knowledge of the payments ecosystem — networks, issuers, partners, and how platforms like Jeeves differentiate within it

Experience designing for B2B or finance-team users (controllers, CFOs, ops teams)

Experience designing AI-powered product experiences — copilots, agents, or intelligent automation — especially patterns for trust, explainability, and human oversight in financial products

Experience working in a globally distributed product organization across time zones

Experience mentoring other designers or shaping design team practices

Native or professional English and Portuguese, Spanish preferred