Senior Delivery Manager

Role overview

Responsibilities

• Lead day-to-day planning and execution of GTB portfolio initiatives against objectives, milestones, and delivery plans.
• Coordinate business, technology, and delivery partners on expectations, dependencies, and deliverables.
• Maintain integrated plans, schedules, RAID logs, and cross-workstream dependency tracking.
• Identify and escalate risks and issues with mitigation strategies and decision recommendations.
• Prepare Director- and VP-level reporting on financials, risks, dependencies, and outcomes.
• Support Agile, hybrid, and waterfall delivery and continuously improve delivery standards.
• Track budgets, forecasts, vendor spend, cost control, and resource planning.
• Ensure compliance with delivery frameworks, technology standards, audit requirements, and regulatory obligations.
• Assess scope, schedule, and priority changes and facilitate trade-off decisions.
• Coach project managers and analysts; apply the Bank’s risk culture and promote its values and conduct.

Qualifications

• Bachelor’s degree in Business, Technology, Project Management, or equivalent experience.
• 7+ years of project or program management experience; financial services or large-enterprise experience is preferred.
• Experience leading technology and/or business initiatives in large, complex organizations; financial services experience is preferred.
• Hands-on experience with Agile, hybrid, and waterfall methods; experience managing complex plans, dependencies, and risks.
• Experience supporting large technology or business transformations.
• Strong communication, stakeholder management, analytical, and data-driven decision-making skills.
• Exposure to enterprise delivery frameworks and governance models.
• PMP, ACP, or equivalent certification is preferred.
• Ability to operate effectively in a fast-paced, evolving environment.

Role dimensions

Benefits

• The employer describes an inclusive, collaborative environment, learning opportunities, and career development.
• The rewards package includes base salary, performance bonus, pension and profit-sharing programs, paid leave, and medical, vision, and dental coverage.