Senior Customer Service Representative (Motivator) - Toronto Bell Trinity Centre

Who is a Senior Customer Service Representative (Motivator)? As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members. Do you have what it takes?

Passion for fitness

Strong communication and customer service skills

Peak attitude

Multi-tasking guru

Strong planning and organization skills

High School diploma, or working on completion

CPR certification required within 3 months of employment

Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What will you be doing?

Motivate and encourage the members to meet their fitness goals

Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly

Handle member questions and concerns with courteous and professionalism

Book appointments to accommodate members needs

Have knowledge and ability to sell and answer questions regarding memberships and other services

Adhere to and promote monthly marketing

Manage club supply inventory and place orders

Track equipment maintenace and repair logs

Run club errands and conduct bank runs

Plan and organize club events

What's in it for you?

Ongoing training and development to ensure a long and successful career path

Unlimited growth potential in sales and management

Rewards through monthly incentives and contests

Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $20.70. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $43,000 - $47,200 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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Protect yourself:

GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.

Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.