Senior Credit Controller

Role overview

Location and schedule

• The role is based in Greenwich, London, and is described as hybrid.
• Hours are 20 per week across at least 3 working days, with Thursday as a mandatory onsite day.

Salary and contract

• Salary is £20,500 per annum, stated as a £41,000 full-time equivalent pro-rata.
• The contract is permanent and part-time.

Credit control and customer relationships

• Manage collections and overdue balances; build relationships with corporate clients, complex groups, multi-site customers, and central payment teams.
• Investigate payment discrepancies and account queries, collaborate internally to secure payment, and escalate high-risk or persistently overdue accounts.
• Set up customer accounts, conduct credit checks, gather company information, and recommend credit limits and payment terms.
• Navigate customer portals and adapt to new platforms and processes.

Accounts receivable reporting and analysis

• Prepare AR reports on aged debt, collection performance, overdue accounts, risks, and outstanding actions.
• Lead weekly and monthly reporting meetings, communicate findings, and follow up on actions.
• Submit AR data through customer and financial facilities; analyse large datasets for trends and discrepancies.
• Maintain accurate records and provide timely updates to the Financial Controller and stakeholders.

Sales ledger and finance support

• Process and reconcile retail sales; cover invoicing, direct debit runs, and sales uploads into the accounting system.
• Support month-end and wider finance processes; improve reporting accuracy, workflows, and efficiency through systems and automation.

Essential experience and skills

• At least 5 years' credit control experience, ideally in a complex, high-volume, or operationally demanding environment.
• Experience managing large datasets and complex customer accounts; strong analytical and problem-solving skills.
• Advanced Excel, including VLOOKUPs, XLOOKUPs, and PivotTables; experience with customer portals and financial systems.
• Strong client communication, relationship building, adaptability, organisation, attention to detail, and independent prioritisation.
• Experience preparing AR reports and leading reporting meetings, presenting findings, and following through on actions.

Desirable experience

• The source begins a desirable-experience item for food manufacturing, wholesale, FMCG, or another high-volume operational setting, but the sentence is truncated.

About Paul Rhodes Bakery