Senior Country Manager

Overview

Dubai

• Role overview:
• The Business Development (BD) Manager will spearhead the search for new customers and partners across Dubai / Lebanon, focusing on global money movement. As a sole contributor, the individual must be target-driven with a strong passion and commitment to achieving results. This role requires a hands-on approach, involving deep engagement in execution and leading from the front.
• How you will create impact:
• The Business Development (BD) Manager will significantly impact TerraPay's growth and presence across the Dubai Lebanon Jordan & Iraq through the following key responsibilities:
• **Strategic Sales and Development**
• : Owning, crafting and implementing a comprehensive sales and business development strategy for TerraPay, driving expansion and market penetration in the Dubai, Lebanon, Jordan & Iraq region.
• **Sales Cycle Management**
• : Overseeing the entire sales process—from lead generation and account management to closing deals with C-suite executives—ensuring efficient and effective execution.
• **Partnership Development**
• : Building and nurturing strategic relationships with fintechs, money remittance companies, and other financial institutions to enhance TerraPay’s market position and business opportunities.
• **Collaborate with cross-functional teams:**
• including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers.
• Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities
• **Lead Generation and Reporting**
• : Attending tradeshows, sourcing leads, and following the sales process while providing detailed reports to the sales management team.
• **CRM Utilisation**
• : Maintaining accurate and timely reporting using CRM tools to track performance, pipeline, and sales activities.
• **Feedback and Strategy Adjustment**
• : Providing actionable insights and feedback to the line manager about pipeline status, performance metrics, and strategic adjustments.
• **Client Retention and Satisfaction**
• : Ensuring high levels of client retention, contractual health, and overall satisfaction through proactive management and support.
• **Communication Facilitation**
• : Strengthening the connection between customers and TerraPay’s back-office services to streamline communication and resolve issues effectively.
• Essential qualifications:
• 10+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales.
• Preferred direct experience selling to Enterprise-grade clientssuch as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees –University Degree CRM Savvy: You’re a CRM whiz. If it’s not in your toolkit, it should be!
• Flexibility & Ownership: You’re adaptable, self-motivated, and take full ownership of your tasks.
• Team Spirit: You thrive in a team environment and are open to change but can also handle working independently.
• Customer & Market Centric: You’ve got a strong grasp of customer needs, market dynamics, and industry requirements.
• Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues.
• Detail-Oriented: Your attention to detail is impeccable—nothing gets past you
• Interview rounds & assessments:
• **Table for Two:**
• A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
• **Beyond the Bio:**
• A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
• **Manager Meetup:**
• A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
• **Let’s Collab:**
• A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them.
• **Leadership Lens:**
• A session with leadership and management to evaluate your strategic thinking, vision, and decision-making abilities.
• **Meet Minds:**
• A cultural fit round that includes an overview of the company’s core values and long-term plans.

Why TerraPay

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