Senior Content Manager

Role overview

Content strategy and production

• Own full-funnel content strategy and quarterly plans, setting an audience, purpose and measurable goal for each asset.
• Maintain a content calendar and consistent publishing rhythm across channels and funnel stages.
• Write, commission and edit blogs, reports, video scripts, campaign narratives, case studies, ebooks and email sequences.
• Manage specialist contributors and agencies on high-value research, reports and narrative campaigns.
• Champion original insight, sharp storytelling and distinctive editorial points of view.
• Present content plans to the Content Working Group, senior leaders and cross-functional stakeholders.

Creative operations and measurement

• Coordinate and prioritize the two-person design studio’s workload across content, campaigns, reports and communications.
• Use the company’s Gold, Silver and Bronze content model to apply AI appropriately while protecting human-led creative work where it matters.
• Promote strong content standards and motivate colleagues and collaborators to produce high-quality work.
• Work with Marketing Operations to use analytics to plan future content and demonstrate influence on pipeline and business outcomes.
• Manage the content budget across writing, design and production.

Required qualifications

• 6–10 years in content marketing, editorial or content strategy, with meaningful B2B technology or SaaS experience.
• A strong portfolio showing editorial flair, strategic thinking and range across thought leadership, technical blog content and campaign narratives.
• Strong editorial judgment and the ability to improve work tactfully.
• Experience managing writers, freelancers or agencies and eliciting strong work from contributors.
• Fluency with AI content tools.
• Working knowledge of SEO and curiosity about AI search; comfortable with analytics platforms such as Google Analytics or Semrush.
• Strong project management, creative-resource coordination and prioritization skills.

Helpful experience

• Localization, language technology or translation experience is helpful but not essential.
• A journalism, editorial or publishing background is helpful.
• Familiarity with video production, HubSpot, WordPress or similar platforms is helpful.

About Phrase

Benefits and culture

• The company describes an international, agile environment with professional development and support for career goals.
• Benefits include company holidays, a Christmas break, a birthday day off, giveback days, onboarding and learning and development support.
• Employees receive a dedicated Claude Enterprise user license; additional local benefits depend on the employing entity.