Senior Consultant – Digital Transformation Governance & QA

Role Overview

1. Strategy & Operating Model Design

• Develop the end-to-end business model (governance, process, technology).
• Define structure, maturity model, and compliance ladder.
• Ability to establish the certification framework and accreditation approach.
• Design phased rollout strategy including pilot entities.

2. Standards & Framework Alignment

• Bold experience in comply with recognized international testing and quality frameworks such as:
• o ISTQB (must)
• o TMMi (preferable)
• Recommend compliance tiers and performance indicators.
• Define audit and evaluation methodologies.

3. Governance & Policy Advisory

• Develop governance structures, RACI matrices, and stakeholder engagement models.
• Advise on different regulatory alignment and policy integration.
• Define transparency, reporting, and national benchmarking mechanisms.
• Design KPI framework for service quality monitoring.

4. Process & Framework Development

• Develop standardized QA and QC methodologies for digital services, focusing on government sector.
• Define workflows from assessment to certification issuance.
• Design questionnaires for government entities.
• Create documentation templates and reporting structures.
• ________________________________________

Required Qualifications

• 10+ years of experience in consulting, digital transformation, QA governance, or regulatory advisory.
• Experience in establishing labs, certification bodies, or national performance indicators.
• Strong knowledge of international and quality standards.
• Experience working with government or public sector programs (preferably in GCC).
• Ability to design operating models and governance frameworks.
• Strong stakeholder management and executive presentation skills.
• ________________________________________

Preferred Qualifications

• Experience in Saudi government ecosystem or Vision 2030 initiatives.
• Certification in ISTQB, TMMi, or related testing frameworks.
• Background in digital government service design and performance measurement.
• Arabic and English languages proficiency is a strong advantage.