Senior Consultant – Digital Government Quality & Compliance

Overview

1. Operating Model Design

• Define the organizational structure, maturity model, and compliance ladder.
• Establish certification frameworks and accreditation mechanisms.
• Develop a phased implementation and rollout strategy, including pilot entities.

2. Governance Framework Development

• Design governance structures, decision-making models, and oversight mechanisms.
• Develop RACI matrices and stakeholder engagement frameworks.
• Define transparency, reporting structures, and national benchmarking models.
• Establish KPI frameworks for service quality monitoring and compliance tracking.

3. Standards & Quality Framework Alignment

• Ensure alignment with internationally recognized testing and quality frameworks, including:
• **ISTQB (mandatory)**
• **TMMi (preferred)**
• Recommend compliance tiers, quality benchmarks, and performance indicators.
• Define audit, assessment, and evaluation methodologies.

4. QA/QC Methodology Development

• Develop standardized QA and QC methodologies for government digital services.
• Design workflows covering assessment, evaluation, and certification issuance.
• Develop structured assessment questionnaires for government entities.
• Create documentation templates, compliance reports, and evaluation frameworks.

5. Advisory & Regulatory Support

• Provide regulatory advisory on digital service compliance and policy integration.
• Support national-level transformation programs with quality governance expertise.
• Advise on alignment with international standards and national digital strategies.

Required Qualifications

• Proven experience in operating model design and governance framework development.
• Strong knowledge of
• ISTQB standards (mandatory)
• .
• Experience developing QA/QC methodologies for digital services.
• Experience working on large-scale government or public sector programs.
• Experience in establishing certification bodies, testing labs, or national performance indicators.
• Strong stakeholder management and executive presentation skills.
• 10+ years of experience in consulting, digital transformation, QA governance, or regulatory advisory.

Preferred Qualifications

• Certification in ISTQB, TMMi, or related testing and quality frameworks.
• Experience within the Saudi government ecosystem or Vision 2030 initiatives.
• Background in digital government service design and performance measurement.
• Arabic and English proficiency is a strong advantage.