Senior Community Admin (UAE National)

Overview

• Support the management of Owners’ Associations (OA) in line with UAE Jointly Owned Property laws and internal policies.
• Conduct regular site inspections, address HSE issues, and oversee service provider performance through reports and CAFM systems.
• Monitor and verify completion of maintenance and contractor works, including third-party activities and capital improvement projects.
• Coordinate daily community operations, including security, service requests, violation management, and emergency handling.
• Maintain operational trackers, prepare reports, and participate in weekly operations and performance review meetings.
• Communicate effectively with residents, owners, and stakeholders across multiple channels, ensuring high service standards.
• Enforce community rules, issue notifications, and manage resident-related matters including complaints and access coordination.
• Support resident engagement initiatives such as community events, board meetings, and Annual General Assemblies (AGAs).
• Maintain accurate tenant and property records on community systems and portals.
• Assist in financial processes including budget reviews, service charge discussions, invoicing, and service charge collection follow-ups.
• Coordinate with Finance and Procurement for payments, purchase requests, and contractor-related matters.
• Draft official correspondence, meeting minutes, and reports for OA boards and stakeholders.
• Support administrative and governance activities, including document uploads, insurance coordination, and compliance tracking.
• Act as a key liaison between community stakeholders, internal departments, and external service providers.