Senior Communications Advisor

Role overview

What you will do

• Develop, supervise, motivate, and recruit a high-performing communications team, using coaching and change management skills.
• Create, refine, align, and implement strategic multidisciplinary plans for internal and external audiences.
• Provide strategic and tactical communications advice and support for projects and programs.
• Coordinate with City media relations, marketing, engagement, and external and intergovernmental relations colleagues on integrated initiatives and campaigns.
• Support development of new communications channels and editorial alignment of existing channels.
• Identify emerging issues and work with communications teams and clients to address them.
• Track and report team effectiveness and efficiency in achieving intended outcomes.
• Hire and manage external contractors and consultants to plan and deliver communications services.

Qualifications and skills

• A communications, public relations, or related university degree plus at least four years of progressively responsible relevant experience, including direct staff supervision; or a related diploma plus at least six years of such experience, including direct staff supervision.
• Extensive knowledge of internal and external communications, mass communications, media relations, marketing and advertising, social media, and public relations.
• Demonstrated experience in a complex supervisory role, collaboration, team building, communications research, and communications plan development, implementation, and evaluation.
• Strong issue identification and management skills; experience with communications discipline mix and client consulting is also noted in the source.

Assets

• Multiservice communications or marketing agency experience is an asset.
• Change management methodology certification or IABC or CPRS accreditation is an asset.
• Experience in large organizations, particularly the public sector or an agency, is an asset.