Senior Commercial Director
Role Overview
Leads all commercial functions for Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar.
Reports to the General Manager and serves on the Hotel Planning Committee, contributing to strategic and operational decisions.
Focuses on revenue, profitability, market share, service, and brand standards across both properties.
Key Skills for This Role
Full Job Posting
Role overview
Leads all commercial functions for Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar.
Reports to the General Manager and serves on the Hotel Planning Committee, contributing to strategic and operational decisions.
Focuses on revenue, profitability, market share, service, and brand standards across both properties.
Leadership and strategy
- Lead, coach, and develop teams in Sales, Catering, Revenue Management, Reservations, Marketing, and Public Relations.
- Build a collaborative, high-performance culture and align business plans with revenue strategies.
- Partner with hotel leadership and third parties; build relationships with ownership, corporate leaders, and other stakeholders.
- Represent the Qatar hotels in commercial forums and maintain relationships across the luxury hospitality sector; travel as required.
Revenue and sales
- Guide revenue and distribution strategy and develop pricing plans to maximize RevPAR and profitability.
- Align sales channels, monitor key performance indicators, and drive revenue accountability across departments.
- Oversee key accounts and strategic partnerships; lead sales strategies for group, transient, and corporate segments.
- Approve sales travel budgets, review performance, set goals, and deploy resources across both properties.
Marketing and public relations
- Develop an annual marketing plan supporting brand positioning and commercial goals.
- Direct digital and traditional marketing, including SEO, PPC, social media, content, and campaigns.
- Maintain property presence on Four Seasons platforms and third-party channels; monitor trends and competitive positioning.
- Oversee public relations with agencies and corporate support, maintain a consistent brand voice, and lead targeted campaigns and partnerships.
What the employer is looking for
- Strategic leader with a preferred 3–5 years’ experience as a Commercial Director in luxury hospitality.
- Proven track record in Sales, Marketing, and Revenue Management; Four Seasons or comparable luxury-brand experience is preferred.
- Bachelor’s degree in Business, Marketing, or Hospitality Management is preferred.
- Leadership, communication, financial and budget management skills; ability to influence, inspire, and deliver results.
- Creative, innovative, professional, hands-on, and collaborative approach.
- Flexibility to travel to key markets as needed.
Benefits
- Competitive salary and a comprehensive benefits package for Planning Committee members.
- Learning and development opportunities; complimentary and discounted stays and services worldwide.
- Vacation, sick, and holiday pay; complimentary employee meals, dry cleaning, and laundry services.
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