Senior Collections & Recovery Manager
About This Role
Job Summary:
Vithey Microfinance & Investment W.L.L. is seeking an experienced and results-driven Senior Collections & Recovery Manager to lead debt recovery strategies, reduce delinquency, and strengthen credit risk management. This role is ideal for a strong leader with a proven track record in collections, portfolio recovery, and financial risk control.
You will play a key role in maximizing recoveries, improving collection processes, and ensuring compliance while maintaining positive customer relationships.
What you'll do:
- Develop and implement effective collections and recovery strategies to reduce non-performing accounts
- Manage and oversee collections teams, ensuring targets and KPIs are consistently met
- Monitor delinquency trends and implement corrective actions to improve recovery rates
- Lead negotiations with customers for repayment plans, settlements, and restructuring
- Ensure compliance with financial regulations, company policies, and ethical collection practices
- Collaborate with credit, finance, and legal teams to manage high-risk accounts
- Analyze portfolio performance and generate reports for senior management
- Optimize collections processes through automation, tools, and performance tracking
- Train and mentor team members to improve performance and productivity
Requirements:
- 7+ years of experience in collections, recovery, or credit risk management
- Proven success in reducing delinquency and improving recovery rates
- Strong knowledge of financial services, lending, and collections processes
- Experience managing teams and high-volume portfolios
- Excellent negotiation, communication, and problem-solving skills
- Familiarity with regulatory requirements and compliance standards
- Bachelor’s degree in Finance, Business Administration, or a related field
Why work with us:
- Competitive salary with performance-based incentives
- Leadership role with high impact on financial performance
- Opportunity to shape recovery strategies and drive business results
- Growing organization with career advancement opportunities
- Professional and collaborative work environment
الراتب المدفوع: QAR٢٠٬٠٠٠٫٠٠ لكل شهر
موقع العمل: بشكل شخصي
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