workday
Senior Client Relationship Executive
Sun Life
Kansas City, USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
Account management
Key Skills for This Role
Account management
Full Job Posting
Required Qualifications
- 5+ years of experience in group employee benefits, account management, client relationship management
- Experience managing large, complex client relationships and delivering strategic business solutions.
- Strong presentation, communication, and consultative relationship-building skills.
- Proven ability to influence stakeholders and collaborate across multiple teams.
- Strong business, financial, analytical, and problem-solving capabilities.
- Current insurance license or ability to obtain one upon hire.
- Experience supporting national, key, or strategic accounts.
- Knowledge of group benefits, absence management, and employee benefits administration.
- Understanding of benefit technology integrations, including APIs and data exchange solutions.
- College degree preferred.
- Certified Leave Management Specialist (CLMS) designation preferred.
- That Will Help You Succeed
- Strategic relationship management
- Client retention and account growth
- Group Employee Benefits and insurance expertise
- Executive-level communication
- Cross-functional leadership and influence
- Business planning and consulting
- Project management and organization
- Creative problem-solving and critical thinking
- Skills That Will Help You Succeed
- Travel
- Travel is required approximately 50% to 60% of the time, depending on territory needs.
- Locations: Opportunities available for US - Southeast, Central and Mid-Atlantic Regions
- Why This Role?
- This is an opportunity to become a trusted partner to leading employers and brokers while helping shape the client experience for one of the industry's most respected employee benefits organizations. You'll have the chance to influence strategy, build meaningful relationships, and directly contribute to client success and business growth.
- At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Salary Range: $101,700 - $152,600
- Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
- We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
- Life is brighter when you work at Sun Life
- At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
- We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.
- For applicants residing in California, please read our employee California Privacy Policy and Notice.
- We do not require or administer lie detector tests as a condition of employment or continued employment.
- Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Preferred Qualifications
- Experience supporting national, key, or strategic accounts.
- Knowledge of group benefits, absence management, and employee benefits administration.
- Understanding of benefit technology integrations, including APIs and data exchange solutions.
- College degree preferred.
- Certified Leave Management Specialist (CLMS) designation preferred.
- Skills That Will Help You Succeed
- Strategic relationship management
- Client retention and account growth
- Group Employee Benefits and insurance expertise
- Executive-level communication
- Cross-functional leadership and influence
- Business planning and consulting
- Project management and organization
- Creative problem-solving and critical thinking
- Travel
- Travel is required approximately 50% to 60% of the time, depending on territory needs.
- Locations: Opportunities available for US - Southeast, Central and Mid-Atlantic Regions
- Why This Role?
- This is an opportunity to become a trusted partner to leading employers and brokers while helping shape the client experience for one of the industry's most respected employee benefits organizations. You'll have the chance to influence strategy, build meaningful relationships, and directly contribute to client success and business growth.
- At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Salary Range: $101,700 - $152,600
- Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
- We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
- Life is brighter when you work at Sun Life
- At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
- We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.
- For applicants residing in California, please read our employee California Privacy Policy and Notice.
- We do not require or administer lie detector tests as a condition of employment or continued employment.
- Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Job Category:
- Posting End Date:
Responsibilities
- Build Strategic Client Relationships
- Serve as the relationship manager for a diverse portfolio of large and complex group benefits clients.
- Develop and maintain strong partnerships with clients, benefit administrators, brokers, and key stakeholders.
- Act as a trusted advisor, helping clients optimize their benefits programs and achieve their business objectives.
- Lead proactive business reviews and strategic discussions focused on performance, service, and growth opportunities.
- Drive Client Retention and Growth
- Partner with clients and brokers to identify opportunities to expand Sun Life products and services.
- Support retention efforts through thoughtful renewal strategies and ongoing relationship management.
- Collaborate with sales, underwriting, implementation, and service teams to deliver value-driven solutions.
- Help achieve client satisfaction, loyalty, retention, and revenue growth objectives.
- Deliver Exceptional Client Experiences
- Anticipate client needs and proactively develop solutions to address challenges.
- Coordinate internal resources to ensure timely issue resolution and seamless service delivery.
- Guide clients through implementation, enrollment, and ongoing benefits administration processes.
- Educate clients on industry trends, market developments, and best practices.
- Lead Through Collaboration
- Serve as a key liaison between clients, brokers, and Sun Life teams.
- Influence and align cross-functional partners to deliver exceptional outcomes.
- Share expertise and provide leadership within the account management organization.
- Foster a culture of partnership, accountability, and continuous improvement.
- What You Will Bring
About Sun Life
Insurance32000 employeesFounded 1865
Global financial services organization specializing in insurance and wealth.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sun Life
Student, Canadian Document Administrator (Winter, 2027)
Toronto, CAN
MidFull-time
Discovered TodayView →
Manager, Business Automation
Toronto, CAN
Discovered TodayFull-time
Team Lead, Billing & Payment Services
Waterloo, CAN
Discovered TodayFull-time
Senior Pricing Analyst
Waterloo, CAN
Discovered TodayFull-time
Bilingual Financial Services Consultant- Wealth
Montréal, CAN
Discovered TodayFull-time
Bilingual Retirement Consultant
Montréal, CAN
Discovered TodayFull-time
Director, Data Science
Wellesley, USA
Discovered TodayFull-time
Student, Software Engineer - Security (Winter 2027)
Toronto, CAN
Discovered TodayFull-time
Student, Canadian Document Administrator (Winter, 2027)
Toronto, CAN
Discovered TodayFull-time