Senior Client Advocate

Qualifications

• The Requirements
• 8+ years of client-facing experience in commercial Property & Casualty insurance, including experience serving Construction and/or Real Estate clients.
• Strong understanding of the commercial insurance renewal process, including all phases, stakeholders, and deliverables.
• Expertise in coverage analysis, program design, and identification of coverage gaps to provide strategic risk management consultation.
• Demonstrated experience managing large, complex insurance programs and sophisticated client relationships.
• Ability to leverage internal and external relationships to align WTW resources with client needs and effectively resolve conflicts.
• Skilled in interpreting, analyzing, and presenting complex data, models, and risk-related information.
• Proven negotiation skills with a focus on innovative solutions, risk mitigation strategies, and consensus-building across diverse stakeholder groups.
• Strong understanding of market trends, carrier appetites, and strategic client solutions.
• Exceptional written and verbal communication skills, including executive-level presentation capabilities and the ability to simplify complex technical concepts for diverse audiences.
• Demonstrated ability to lead through change, providing guidance, collaboration, and leadership to achieve successful outcomes.
• Exceptional project management skills, including experience managing large, complex, and multi-dimensional projects from initiation through completion.
• Strong proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, and Teams.
• Property & Casualty Insurance License required.
• Ability to travel as needed to support client meetings, prospect engagements, industry events, and team collaboration.
• This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
• Compensation and Benefits
• Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
• Compensation
• The base salary compensation range being offered for this role is $300,000.00-$350, 000.00 USD annually.
• This role is also eligible for an annual short-term incentive bonus.
• Company Benefits
• WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
• Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
• At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
• We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
• EOE, including disability/vets