Senior Client Advisor - Abu Dhabi
Full Job Posting
Position
As a Senior Client Advisor , you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will be a role model to the team, and will support your Team Manager in operational duties.
You will proactively reach out to your Clients in order to achieve individual and team goals.
Be an Exceptional Client Advisor, and a Role Model for the Team
Achieve individual and team objectives, be accountable for sales results and support the team in their sales
Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories
Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
Develop the highest standards of Brand and product knowledge
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Respect Louis Vuitton Brand standards in terms of grooming and behavior
Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team
Assist Management in daily operations: floor management, stock operations, and opening / closing duties
Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers
Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed
Depending on specific store needs, additional responsibilities could include: stock and store operations, visual merchandising, after-sales
Profile
Strong ownership of the following attributes: Curiosity, Agility, Empathy & Commercial Mindset Excellent communications skills and interpersonal skills Proven experience in Retail, in fast paced environments Maturity and Managerial credibility Ability to lead by example Arabic speaker is a plus
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.
In addition to a generous benefits package, and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.
About Louis Vuitton
Parent group profile
LVMH
Global luxury goods conglomerate operating over 75 prestigious brands.
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