Senior Claims Director-TPA Complex

Responsibilities

• Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of casualty claims.
• Analyzes coverage and communicates coverage positions.
• Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
• Directs and closely monitors assignments to defense counsel and defense team.
• Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
• Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
• Travels to conferences, mediations, and trials as necessary. Travel ranges from approximately 30% to 40%, but it could be more as dictated by business needs.