Senior/Chief Officer - Employee Happiness & Wellbeing (Emirati Talents)
Skills
About This Role
Strategy
- Ensure that departmental administrative activities are executed in line with established policies, quality standards, and information security requirements.
- Monitor the department’s KPIs and maintain readiness for audits, inspections, and compliance reviews, ensuring documentation is accurate and up to date.
- Coordinate HR-related formalities such as onboarding, resignations, clearances, and training records to guarantee smooth workforce transitions.
- Advise managers on updates related to HR and administrative policies, ensuring all departmental practices remain compliant and current.
Operations
- Supervise daily office administration, including readiness of office supplies, functioning of equipment, and maintaining a professional working environment.
- Review and validate correspondence, circulars, reports, and documentation prepared within the department before submission or distribution.
- Oversee and validate attendance records, leave requests, and related reports in time and attendance systems, ensuring accuracy and compliance with procedures.
- Maintain, verify, and update departmental records, invoices, receipts, permits, and inspection files in both digital and physical archives.
- Coordinate the scheduling of meetings, preparation of agendas, recording of minutes, and follow-up of actions to ensure effective departmental coordination.
- Provide support to managers in handling clerical workloads, including transcription, drafting of official letters, and participation in internal meetings.
- Track and replenish office resources, stationery, and printed materials, ensuring availability without disruption to daily operations.
- Follow up with departments and external stakeholders to secure required documentation, approvals, and information in a timely manner
Product / Process Improvement
- Maintain and regularly update databases and tracking systems to monitor administrative records, office resources, and documentation status.
- Review current clerical processes and recommend practical improvements to enhance accuracy, efficiency, and compliance with procedures.
- Ensure that any corrective actions resulting from audits, SLA reviews, or compliance checks are properly addressed and documented.
- Support the introduction and effective use of digital tools, automation systems, and knowledge management practices to improve departmental efficiency and accuracy
Job Requirements
- Diploma/Bachelor's degree/Master’s degree in Human Resources
- 0 – 5 Years of experience in HR, Events Management, Employee Happiness, or Internal Communications
- Strong knowledge of core data analysis and reporting principles, with the ability to generate accurate insights and management reports.
- Solid understanding of general administrative practices and office coordination processes.
- Proven ability to manage internal communications effectively across multiple stakeholders and departments.
- Experience in coordinating internal logistics and operational support activities.
- Proficiency in systems and application management, including maintaining and supporting business tools and platforms.
- Knowledge of enterprise archiving, documentation, and compliance standards to ensure proper record management and regulatory adherence.
- Familiarity with governance and compliance frameworks, policies, and best practices.
- Understanding of HR laws, regulations, and internal policies, with the ability to apply them in day-to-day operations.
- Demonstrated ability to collaborate with stakeholders and developers to support system integration and process improvement initiatives.
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