Senior Certified Pharmacy Technician - Remote US

Senior Certified Pharmacy Technician - Remote US

Summary

Your role in our mission

• Provide advanced support to members, prescribers, and pharmacy providers through phone, fax, email, and web-based communication channels.
• Research and resolve complex pharmacy benefit inquiries, including pharmacy claims, claim rejections, formulary questions, benefit interpretation, and medication access issues.
• Support and coordinate prior authorization processes and help ensure pharmacy-related requests are handled accurately and within established guidelines.
• Serve as a subject matter expert for team members by assisting with escalated issues, sharing pharmacy and PBM knowledge, and supporting training and onboarding activities.
• Contribute to quality and process improvement initiatives while meeting established service, productivity, compliance, and customer experience standards.

What we're looking for

What you should expect in this role

This position is being posted for pipeline purposes, and we welcome applications on an ongoing basis.

• #LI-REMOTE
• #LI-JT1
• The pay range for this position is $33,500 - $47,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
• We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
• Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.