Senior Business Systems Analyst

Workplace and schedule

• Toronto-based hybrid role requiring two office days per week.
• Flexible working hours are required to support monthly financial close and coordinate with global teams.

Role overview

Responsibilities

• Monitor financial applications, maintain documentation, provide administrative and user support, and handle bugs and enhancements.
• Define functional requirements with finance and engineering, implement systems, and execute end-to-end integration testing.
• Ensure alignment with partner requirements and oversee user acceptance testing.
• Identify process improvements, investigate requests, determine partner needs, and resolve problems.
• Resolve incidents efficiently and promptly.
• Support financial applications and integrations, including NetSuite, Salesforce, SoftCo, Expensify, Celigo, Nolan, and custom systems.
• Maintain compliance and controls, handle sensitive financial data, and support IT SOX audits.

Qualifications

• Bachelor's degree or equivalent experience; an engineering or technical background is preferred.
• At least 3 years of finance systems experience.
• Hands-on experience with financial systems such as ERP, AP automation, AR, travel and expense, enterprise O2C, R2R, or P2P integration platforms.
• Experience supporting monthly financial close and knowledge of O2C, P2P, and R2R processes.
• Strong analytical and critical-thinking skills, attention to detail, data accuracy, and adherence to data governance and control requirements.
• Strong verbal and written communication and ability to partner cross-functionally.
• NetSuite experience is strongly preferred.

Compensation

• Expected Toronto compensation range is CAD $102,000–$133,000, including commission and/or bonuses; the role may be considered for an annual bonus.

Benefits

• Benefits include health and dental insurance, life and disability insurance, paid leave, parental leave, volunteer time, travel discounts, and career-development resources.
• Additional offerings include mental health and well-being support, flexible spending and retirement benefits, and up to 20 work-from-anywhere days per year.