Senior Business Systems Analyst
Role Overview
The Senior Business Systems Analyst leads analysis of complex business problems addressed through automated systems.
The role works with business partners, developers, testers, scrum leads, product owners, data teams, and project managers.
The analyst independently leads requirements gathering and analysis for one or two projects and multiple products.
Key Skills for This Role
Full Job Posting
Position Summary
The Senior Business Systems Analyst leads analysis of complex business problems addressed through automated systems.
The role works with business partners, developers, testers, scrum leads, product owners, data teams, and project managers.
The analyst independently leads requirements gathering and analysis for one or two projects and multiple products.
Essential Duties and Responsibilities
- Elicit, analyze, and document business and system requirements from epics through acceptance criteria.
- Communicate changes affecting systems or modules managed by other teams.
- Facilitate stakeholder alignment, workshops, discovery sessions, and interviews.
- Document business needs, operational procedures, data requirements, usage, formatting, and security requirements.
- Analyze nonfunctional requirements for HIPAA, state regulatory, and data privacy compliance.
- Perform process mapping, data analysis, wireframing, and prototyping for software design.
- Support Agile delivery, backlog management, and prioritization.
- Translate business needs into functional and technical specifications.
- Partner with product owners on acceptance criteria and testing teams on validation.
- Maintain requirements traceability, monitor post-implementation issues, and support user training.
Education and Experience
- Bachelor's degree from a four-year college or university.
- Five or more years of related experience and/or training.
- Experience within the insurance industry is required.
- Knowledge of SharePoint, Microsoft Suite, SDLC methodologies, automated testing tools, quality assurance practices, and SQL queries.
- Strong analytical, problem-resolution, communication, organizational, and attention-to-detail skills.
- Ability to work with internal and external clients and transfer knowledge.
Preferred Qualifications
- Strong understanding of underwriting workflows, risk assessment, and policy lifecycle.
- Experience with externally facing applications and coordination with Legal, Security, and Corporate Communications before releases.
Travel
- Occasional overnight travel may be required, at 10% or less.
Compensation
- The base salary range is USD 110,380 to USD 130,000 annually.
- Individual compensation depends on factors including location, skills, experience, qualifications, and education.
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