Senior Business System Analyst

Work Arrangement

• Remote role with a Monday–Friday schedule, 8:30 a.m.–5:00 p.m. Eastern.

Position Summary

Minimum Qualifications

• Four-year college degree.
• At least two years as a business analyst with experience documenting requirements, modeling business processes, developing functional design specifications, and exposure to application development.
• Five or more years of relevant experience with growing responsibilities.
• Experience supporting applications or developing business system strategies for complex integrated systems.
• Demonstrated experience managing and leading existing-system and technology enhancements.
• Ability to lead multiple larger cross-functional project teams or engagements simultaneously.
• Strong communication, analytical, problem-solving, interpersonal, planning, and relationship-building abilities.

Primary Responsibilities

• Maintain business and systems knowledge for supported applications; pursue learning and help train or coach colleagues as appropriate.
• Coordinate business owners, application owners, and developers on new enhancements and improvements to existing solutions.
• Manage scope, requirements, and timelines through the project lifecycle; assess requests for impact, cost, benefit, risk, and deployment requirements.
• Participate in release management, including resource scheduling, budget, timeline, and customer correspondence.
• Provide second-level application support, troubleshoot issues, ensure follow-through to resolution, and recommend improvements to usage, performance, usability, and support cost.

Compensation and Benefits

• Base salary is $90,000–$100,000 per year, depending on qualifications, with a bonus opportunity.
• Benefits include paid holidays, vacation and sick leave, vision, dental and medical plans, employer-paid life insurance, 401(k) match, direct deposit, and an employee assistance program.