Senior Business Program Analyst
Role Overview
The Wealth Process Excellence team supports client relationship growth, simpler ways of working, and risk management through disciplined execution.
The team focuses on process improvement using Lean Six Sigma assessments, AI and automation tools, and continuous improvement opportunities.
The Senior Business Program Analyst supports Wealth’s iD8 capability through data analysis, reporting, communications, and colleague suggestions.
The role reports to the Senior Manager, Wealth Process Excellence.
Key Skills for This Role
Full Job Posting
Role overview
The Wealth Process Excellence team supports client relationship growth, simpler ways of working, and risk management through disciplined execution.
The team focuses on process improvement using Lean Six Sigma assessments, AI and automation tools, and continuous improvement opportunities.
The Senior Business Program Analyst supports Wealth’s iD8 capability through data analysis, reporting, communications, and colleague suggestions.
The role reports to the Senior Manager, Wealth Process Excellence.
Responsibilities
- Support implementation, growth, and adoption of the iD8 capability.
- Analyze program, workforce, and productivity data; identify trends, risks, anomalies, and improvement opportunities.
- Develop executive reports, KPI scorecards, dashboards, and automated reporting processes.
- Translate data into insights and recommendations; coordinate data collection and validation across stakeholders.
- Investigate reporting discrepancies, conduct root-cause analysis, and implement corrective actions.
- Monitor performance and enterprise metrics; develop colleague engagement programs and recommend improvements.
- Partner across Wealth and control functions on colleague suggestions and process improvements.
- Support risk management, governance, remediation plans, and escalations; share best practices and communicate progress.
Requirements
- Bachelor’s degree in business, finance, analytics, mathematics, computer science, or a related field.
- At least 5 years of experience in analytics, business reporting, financial analysis, business intelligence, or a related role.
- Experience managing datasets and executive reporting in a large, complex organization.
- Strong analytical, critical-thinking, organizational, and project management skills; attention to detail.
- Ability to communicate complex findings and recommendations to senior leaders; ability to work independently and build cross-functional relationships.
- Knowledge of data governance, reporting controls, quality assurance, and continuous improvement practices.
- Wealth, ARIS, business process mapping, or Lean Six Sigma experience is an asset; communications and/or marketing experience is also an asset.
Pay details
- The posted base pay range is CAD $81,600–$115,200; no pay cadence is stated.
Hours
- The stated workweek is 37.5 hours.
Work location
- The stated work location is Toronto, Ontario, Canada.
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