Senior Business Analyst - Software Development
Role Overview
Support a high-visibility federal IT modernization effort building and integrating secure digital capabilities in a classified environment.
Connect mission stakeholders with delivery teams so customer needs become clear, testable, and traceable software and data requirements.
The program uses Agile delivery and an environment centered on ServiceNow, Elastic, AWS, Red Hat, and integrations such as Kafka.
Key Skills for This Role
Full Job Posting
Role overview
Support a high-visibility federal IT modernization effort building and integrating secure digital capabilities in a classified environment.
Connect mission stakeholders with delivery teams so customer needs become clear, testable, and traceable software and data requirements.
The program uses Agile delivery and an environment centered on ServiceNow, Elastic, AWS, Red Hat, and integrations such as Kafka.
Responsibilities
- Elicit and translate business, operational, user, data, and system needs into requirements, specifications, epics, features, stories, and acceptance criteria.
- Facilitate stakeholder sessions; document current-state processes and design future-state workflows.
- Manage Jira requirements and traceability through design, development, testing, deployment, and acceptance.
- Support data extraction, transformation, metadata, reporting, analytics, and data-quality remediation.
- Author and review functional, technical, training, planning, roadmap, and governance documents.
- Participate in Agile planning, demonstrations, user acceptance testing, and release readiness.
- Support ServiceNow, AWS, and enterprise-system solutions and integrations.
- Lead discovery and process design, resolve competing needs and risks, and establish team standards.
- Mentor analysts and review requirements for clarity, feasibility, completeness, and testability.
Minimum qualifications
- Active TS/SCI security clearance and ability to obtain and maintain additional customer suitability approvals.
- DoD 8570/8140 IAT II certification; examples include Security+, CCNA-Security, CND, CySA+, GICSP, GSEC, and SSCP.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- Eight to twelve years of relevant experience, including leading analysis for large software, data, integration, or digital transformation efforts.
- Advanced requirements decomposition experience and experience briefing leaders, resolving priorities, and guiding analysts and delivery teams.
- Strong written and verbal communication and ability to work across technical, operational, security, and customer teams.
Work arrangement
- Partial telework is available during initial development phases; full-time presence at a secure Washington, DC facility is required as the program matures.
Preferred qualifications
- Experience with ServiceNow applications such as TSM, TNI, OMT, TSOM, or ITSM is preferred.
- Experience with Jira, Confluence, Git, AWS, ServiceNow, SAFe, Kanban, ITIL, DevSecOps, or CI/CD environments is preferred.
- Data governance, master data, integrations, reporting, dashboards, and legacy migration experience are preferred.
- Relevant PMI-PBA, CBAP, CCBA, ITIL, SAFe, or Scrum Product Owner certification is preferred.
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