Senior Business Analyst (Process & Systems Transformation)

Qualifications

• Proven Analysis Expertise: Significant experience as a Senior Business Analyst leading complex business process re-engineering and technology transformation projects.
• Enterprise Platform Knowledge: Extensive experience with enterprise-scale platforms (e.g., ERP, POS, CRM, or custom digital ecosystems).
• Process Mapping Capabilities: Advanced capability in business process mapping (BPMN), gap analysis, data mapping, and requirements management.
• Formal Educational Background: Bachelor’s degree in Information Technology, Business, Computer Science, or a related discipline.
• Stakeholder Management Skills: Exceptional communication, facilitation, and relationship management capabilities across multi-stream project dependencies and change integration.
• Methodology & Certifications: Recognized BA (CCBA/CBAP/PMI-PBA) or Process (Lean Six Sigma) certifications, plus experience in Agile, Scrum, or hybrid frameworks, are highly desirable.
• Domain & Industry Experience: Familiarity with retail, hospitality, multi-site venue technologies, or payment system standards (PCI DSS) is advantageous.
• We offer hybrid ways of working
• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here