Senior Branch Manager

About The Role

Salary

• £29,200 (OTE £37,720)
• Bonus: Fantastic Annual bonus based on company performance
• Hours : You will work 42.5 hours per week on a rotational shift pattern over 5 days. Weekend work is involved.
• We are the UK’s favourite car-buying service, and we are growing! We have over 500 branches nationwide.
• We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.
• Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more at one of our national training centres.

Responsibilities

• As a Senior Branch Manager with WBAC you will:
• First-and-foremost our Senior Branch Mangers must model high performance when buying cars, whilst they support the Regional Manager in driving performance.
• You will provide cover for the Regional Manager if needed and support all colleagues on the region to achieve their very best.
• You are the main point of contact for our customers in your local branch
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
• Always deliver exceptional customer service.
• Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
• Performing Branch Standard checks when visiting locations.
• Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
• Reporting any potential threat to the business to your Divisional Manager
• Ensuring all diaries/rotas are set up as per the company instruction.
• Ensuring all purchases are completed as per the company standard.
• Required to provide temporary cover within other regions in the Division.
• Complete all necessary tasks as set out by HR.
• Required to assist in the completion of all purchases.

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Cycle to Work scheme
• Pension Scheme
• Structured Progression Programmes & Pay Increases

About Us