Senior Benefits Coordinator

Key Responsibilities

• Administer and oversee employee benefits programs, including medical, dental, vision, life insurance, disability, wellness, and retirement plans.
• Manage and update benefits-related data in HRIS systems, ensuring accuracy and compliance; proficiency in Workday is required.
• Partner closely with the HRIS operations team to audit and address benefit-related issues and manage related projects.
• Act as the primary contact for employee benefits inquiries, providing timely and accurate responses.
• Oversee and execute open enrollment processes, including planning, system updates, communication, and troubleshooting.
• Ensure compliance with federal, state, and local benefits regulations, including ACA, ERISA, HIPAA, and FMLA.
• Collaborate with HR leadership to evaluate and recommend improvements to benefits offerings to maintain competitiveness and cost efficiency.
• Support and work with global HR leaders on benefits-related projects and initiatives as needed.
• Coordinate with vendors and carriers to resolve claims issues and ensure efficient service delivery.
• Analyze benefits utilization data to identify trends and provide actionable insights for HR leadership.
• Partner with benefits brokers to prepare and submit compliance reports, such as ACA filings and 5500 forms, in a timely manner.
• Partner with CHRO or VP of HR to assist in the development and implementation of wellness and employee engagement programs.
• Other duties as assigned by the CHRO and VP of HR.
• Skills & Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred; comparable experience will be considered.
• A minimum of 3+ years of experience in benefits administration, preferably within the real estate or hospitality industry.
• Strong proficiency in Workday is required.
• Knowledge of federal, state, and local benefits regulations, including ACA, ERISA, HIPAA, and FMLA.
• Experience with MS Office suite.
• HRIS Experience; Workday experience required.
• Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401(k) Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional Development and Upward Mobility Opportunities
• Work-Family Culture

About Us

Preferred Qualifications

• Ability to read, write, speak, and understand English; additional languages preferred.