Senior Banquet Manager

Job Overview

Key Responsibilities

• Lead and oversee all banquet operations, ensuring seamless execution of ultra-luxury events from pre-planning through to final delivery while maintaining exceptional service standards
• Collaborate closely with sales, culinary, and event planning teams to translate client requirements into detailed operational plans that exceed expectations
• Manage, train, and inspire banquet teams, ensuring consistent performance, strong team engagement, and adherence to luxury service standards
• Ensure all event setups, service sequences, and guest interactions reflect brand standards, with a strong focus on detail, presentation, and precision
• Oversee staffing plans, scheduling, and resource allocation to ensure efficient operations across multiple simultaneous events
• Monitor operational budgets, labor costs, and inventory usage, implementing cost-control measures while preserving service excellence
• Act as a senior point of contact for VIP clients and stakeholders during events, ensuring a personalized and seamless guest experience
• Ensure compliance with health, safety, and hygiene regulations, maintaining a safe and well-organized operational environment
• Drive continuous improvement initiatives, enhancing service quality, operational workflows, and overall guest satisfaction
• Prepare reports and performance evaluations, providing insights and recommendations to senior leadership

Qualifications & Requirements

• **Can speak both Arabic & English language.**
• Proven experience as a Banquet Manager or Senior Banquet Manager within luxury hotels, large-scale events, or high-end banqueting operations
• Strong expertise in managing large, complex events with a focus on ultra-luxury service standards and guest experience
• Demonstrated leadership ability with experience managing large teams in fast-paced, high-pressure environments
• Excellent organizational, planning, and multitasking skills with exceptional attention to detail
• Strong financial acumen, including budgeting, cost control, and labor management
• Outstanding communication and interpersonal skills, with the ability to engage effectively with high-profile clients and stakeholders
• Ability to perform under pressure and adapt quickly to changing operational demands
• Well-groomed and polished, with a strong understanding of luxury hospitality etiquette
• Previous Middle East experience is an advantage