Senior Associate - Procurement Operations (Qatarization)

Job Summary

A. Shareholder & Financial

• Implements KPI's and best practices for Senior Associate, Procurement Operations.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External)

• Assist customers in all their queries on Bank's product and seek solution to their requests.
• Procure-to-Pay process delivery:
• Ensure the Procure-to-Pay process is adhered to for all requests and that Procure to Pay (P2P) tasks are conducted with best execution & timing.
• Monitor PO status and making sure business stakeholders validate POs, Goods Receipt, and close POs.
• Send reminders to business stakeholders to validate POs and goods receipts, and close POs.
• Liaise with Suppliers and/or Accounts Payable to solve invoice issues:
• Check if incoming invoices from suppliers corresponds to the correct PO and send to expense owner.
• Assist analysis and invoice issues (e.g., price or quantity discrepancies), alongside expense owners, suppliers and/or Accounts Payable team when required.
• Support the maintaining activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.

C. Internal (Processes, Products, Regulatory)

• Adhere to the P2P process for all requests, both generally and in specific cases.
• Assist to provide feedback to VP Procurement and IT team to ensure procurement processes are as automated as possible
• Maintain the catalogue of various goods and services in the system

D. Learning & Knowledge

• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.

E. Legal, Regulatory, and Risk Framework Responsibilities

• Comply with the defined Group Procurement Policies and Procedures.
• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

Education

• and Experience Requirements* University graduate (Bachelors) preferably with a Major in the related field of study.
• Minimum 2 years of relevant experience, preferably within a highly rated international bank.
• Required Special Skills:* Excellent oral and written communication skills (including report writing) in English and Arabic.
• Understanding of the relevant laws, regulations, and practices.
• Ability to make decisions and follow through with initiatives.
• Personal integrity and self-management.
• Standard administrative ability: rigor and minimal familiarity with IT tools
• Good interpersonal abilities to connect with expense owners and resolve potential issues
• Proficient knowledge of Microsoft Office
• Minimal familiarity with procurement IT tools
• Ability to read and understand POs, invoices