Senior Associate Process Intelligence - Results Delivery Office

Process Intelligence leverages data and advanced analytics to understand how processes actually operate, identify inefficiencies, and support continuous improvement.

In this role, you will support the execution of Process Intelligence initiatives by working with data, tools, and senior analysts to generate insights and enable value delivery across transformation programs.

Execution Support & Analysis

Support data extraction, preparation, and validation from multiple enterprise systems

Assist in building process models and analyzing process flows using process mining tools (e.g., Celonis, Signavio)

Identify basic process inefficiencies, bottlenecks, and data inconsistencies under guidance

Reporting & Visualization

Develop and maintain dashboards and reports (e.g., Power BI, Tableau) to track process performance metrics

Support creation of standardized reporting outputs for ongoing initiatives

Ensure data accuracy and consistency in reporting artifacts

Process Documentation & Knowledge Management

Assist in documenting end-to-end processes, assumptions, and analytical outputs

Contribute to maintaining repositories of process insights, best practices, and reusable assets

Follow established standards for process documentation and governance

Collaboration & Delivery Support

Work closely with senior analysts and project teams to support ongoing initiatives

Coordinate with cross-functional stakeholders for data gathering and validation activities

Participate in project meetings and provide analytical support as required

Bachelor’s OR Master’s degree with 4 to 7 years of experience in data science, business analytics, engineering, computer science, or related field

Must Have Skills:

Strong attention to detail and data accuracy

Analytical thinking and structured problem-solving approach

Effective communication skills with ability to present simple insights clearly

Ability to work collaboratively in a team environment

Good to Have Skills:

Eagerness to learn and develop new technical and business skills

Adaptability in a fast-paced, evolving environment

Continuous improvement mindset

At Amgen, we are committed to your professional growth and well-being. You will have opportunities to:

Build foundational expertise in process intelligence and analytics

Work in a global, collaborative environment

Develop skills in advanced tools and enterprise transformation initiatives