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Senior Associate, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

DBS
Gurugram, IND
Full-time
Senior · 10+ years experience
Discovered 3 days ago

Full Job Posting

Job Purpose

  • To acquire New-to-bank (NTB) customers and nurture given portfolio clients in order to scale our liabilities business in SME
  • Key Accountabilities
  • Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
  • Keep yourself updated on various offerings available in the network
  • Job Duties & responsibilities
  • Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers’ needs
  • Ensure timely updates are given in various forms

Requirements

  • Good understanding of the sales process through preferably prior portfolio management experience of 10+ years
  • Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
  • Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.
  • Education / Preferred Qualifications
  • A post graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.
  • Core Competencies
  • Customer-centric, not product-centric
  • Good technical knowledge of cash management/ transaction banking business
  • Good team worker
  • Good customer and relationship management skills.
  • Good interpersonal and communications skills.
  • Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
  • Well versed in AML risk
  • Technical Competencies
  • Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures
  • Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.
  • Knowledge of financial markets and products to assist in meaningful dialogue with clients
  • Work Relationship
  • Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients
  • Establish rapport with our clients so as to win their business, confidence and trust
  • DBS India - Culture & Behaviors
  • DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
  • Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
  • Ensure Customer Focus by Delighting Customers & Reduce Complaints.
  • Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
  • Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
  • Maintain the Highest Standards of Honesty and Integrity.
  • Apply Now
  • We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
  • Gurgaon-DBIL
  • Relationship Management
  • Regular
  • Full time

Location:

  • Gurgaon-DBIL
  • Job:
  • Relationship Management

Schedule:

  • Regular
  • Employee Status:
  • Full time

Preferred Qualifications

  • Education / Preferred Qualifications

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