Senior Appliance Installation Associate

The PERKS of working for Ferguson:

Responsibilities:

• Provide support to the other installation teams
• Observe installations and provide feedback as part of the installers ongoing training
• Help resolve claims and customer issues
• Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.
• Maintain accountability for the cleanliness and organization of the company trucks.
• Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
• Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
• Partner with Area Installation Manager to implement constructive ideas for improvement of the program
• Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
• Be responsible for providing driver duties and responsibilities.

Qualifications:

• Prior experience with construction, kitchen, plumbing or home appliance products or installations, highly preferred
• Valid state issued license is required
• Must be at least 21 years of age
• Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card
• With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.
• Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers
• Excellent customer service and communication skills
• Document detailed job notes in a clear and concise way
• Ability to read and understand product specifications and project plans is highly preferred
• Outstanding attention to detail and ability to coordinate and prioritize work
• Organization, time management, and problem solving skills
• Self-starter, critical thinker, and self-sufficient
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)
• Pre-employment drug and background screening required
• At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
• Pay Range:
• $21.39 - $34.17
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
• Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
• Equal Employment Opportunity and Reasonable Accommodation Information

Preferred Qualifications

• Prior experience with construction, kitchen, plumbing or home appliance products or installations, highly preferred
• Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers
• Ability to read and understand product specifications and project plans is highly preferred
• This role is Bonus or Incentive Plan eligible.