Senior Analyst Telecommunications
Role Overview
• Performs advanced troubleshooting and issue resolution.
• Coordinates with carriers for service changes and escalations.
• Assists in system upgrades and platform migrations.
• Monitors and maintains telecom systems performance.
• Document processes and maintain system records; additionally serves as a mentor to junior staff within the department.
• Bachelor’s Degree in a related field or
• High School Diploma/GED and 7 years preferred work experience.
• 5 years related work experience
• Strong understanding of VoIP and PBX systems.
• Ability to work independently and in teams.
• Strong analytical and documentation skills.
Full Job Posting
Benefits
- Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
- For more benefits information, please click here
About Jefferson Health
Integrated health care and higher education system.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Jefferson Health
Staffing Office Coordinator - PRN Rotating, Nursing Administration
Philadelphia, USA
Cardiovascular Tech (Per Diem - 16 hours/Day) Abington
Montgomery, USA
Registered Nurse - Progressive Care Unit (PT - Day) - Jefferson Abington
Montgomery, USA
Safety Associate - Part Time, Night - Jefferson Torresdale
, USA
RN Emergency (Per Diem, Nights) Cherry Hill, NJ
Camden, USA
Staffing Office Coordinator - PRN Rotating, Nursing Administration
Philadelphia, USA
Analyst EHR Applications - Willow Ambulatory
Montgomery, USA
Cardiovascular Tech (Per Diem - 16 hours/Day) Abington
Montgomery, USA
Registered Nurse - Progressive Care Unit (PT - Day) - Jefferson Abington
Montgomery, USA
Technology Pharmacist - Willow Ambulatory
Montgomery, USA
Safety Associate - Part Time, Night - Jefferson Torresdale
, USA
Coordinator Research
Philadelphia, USA