Senior Analyst, Safety Operations

ABOUT THE ROLE:

RESPONSIBILITIES:

• Monitor and take action on content and behavior that goes against our terms of service, escalating as needed.
• Processing appeals, auditing automations, and properly labeling use cases in the system.
• Provide labels, annotations, and inputs on projects involving safety protocols, risk scenarios, and policy compliance.
• Support the delivery of high-quality curated data that reinforces SpaceXAI's rules and ethical alignment.
• Collaborate with team members to provide feedback on tasks that improve AI's defenses to detect illegal and unethical behavior, as well as align Grok with our rules enforcement.

BASIC QUALIFICATIONS:

• Expertise in improving Large Language Models (LLMs) to maximize efficiencies in enforcement and support and ability to propose solutions to increase security and safety of our platform.
• Proven experience in online safety and reducing harm to protect our users and preserve Free Speech in the global public square.
• Ability to interpret and apply SpaceXAI safety policies effectively.
• Proficiency in analyzing complex scenarios, with strong skills in ethical reasoning and risk assessment.
• Strong ability to utilize resources, guidelines, and frameworks for accurate safety-focused actions and escalations.
• Strong communication, interpersonal, analytical, and ethical decision-making skills.
• Commitment to continuous improvement of processes to prioritize safety and risk mitigation.
• Expertise in data analysis to identify emerging abuse vectors, uncover opportunities for operational efficiencies, and design automations that strengthen enforcement effectiveness and platform safety.

PREFERRED SKILLS AND EXPERIENCE:

• Experience working in a Trust and Safety for a social media company, leveraging AI or other automation tools.
• Expertise in red-teaming and adversarial testing of Large Language Models to proactively identify novel abuse vectors, jailbreaks, and safety failure modes, with a proven ability to translate findings into concrete improvements for enforcement systems and platform robustness.
• This role may involve exposure to sensitive or graphic content, including vulgar language, violent threats, pornography, and other graphic images.
• Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
• SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

COMPENSATION AND BENEFITS: